Retail Service Manager

2 weeks ago

Seven Hills, Australia Lucky White Goods Pty Limited Full time

**Retail Services Manager - Join the Team at Lucky White Goods Pty Ltd**

Are you passionate about retail management and making a difference in a business with purpose? Lucky White Goods Pty Ltd is looking for a driven **Retail Services Manager** to lead our growing team and help us deliver exceptional service to our customers.

Founded in 2012 in Sydney, **Lucky White Goods** has become a trusted name in affordable, reliable used appliances. We bridge the gap between consumers on a budget and quality, eco-friendly, recycled appliances that support the local economy. With over 10,000 white goods sold—including fridges, freezers, washing machines, dryers, TVs, and microwaves—Lucky White Goods has earned a reputation for offering products that are both affordable and sustainable

**Key Responsibilities**:

- Oversee the daily retail operations to maintain exceptional standards of service and store presentation.
- Lead, train, and motivate a dedicated team of retail associates, creating a positive and efficient working environment.
- Ensure optimal stock levels, manage inventory replenishment, and curate product displays to attract customers.
- Drive sales growth by analyzing trends and implementing strategies that highlight the value of eco-friendly, cost-effective appliances.
- Maintain compliance with company policies, industry standards, and health & safety regulations.
- Work closely with our team to ensure the smooth and efficient operation of our retail outlets.

**What We’re Looking For**:

- Proven experience in retail management or a similar leadership role.
- A passion for delivering outstanding customer service and supporting eco-conscious consumers.
- Strong leadership and communication skills, with the ability to inspire and develop a team.
- Experience with inventory management and sales reporting tools.
- Ability to thrive in a fast-paced environment while maintaining high standards of service.

**Why Join Lucky White Goods?**
- Be part of a forward-thinking company that values sustainability and community.
- Competitive salary and benefits package.
- Career growth opportunities in an expanding company.
- A supportive and engaging work environment with a clear mission.

**Job Types**: Full-time, Permanent

Pay: $73,000.00 - $75,000.00 per year

Schedule:

- 8 hour shift
- Afternoon shift
- Day shift
- Monday to Friday
- Morning shift

**Experience**:

- Point of Sale (POS) software: 2 years (required)
- Working towards sales targets and KPIs: 2 years (required)
- Customer service: 2 years (required)

Work Authorisation:

- Australia (preferred)

Work Location: In person

Application Deadline: 28/02/2025

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