Customer Service

2 weeks ago

Gladesville, Australia Camp Smart Full time

Customer Service & Sales Assistant

Campsmart is a growing online retailer for Caravan and Camper Trailer Parts and Accessories located in Gladesville, Sydney.

We are currently seeking a motivated person to join our busy team.

While the primary focus of the role is customer service and sales support, we require a flexible and adaptable person who can help out with all aspects of day-to-day operations.

The position is a dedicated Mon-Wed role.

**Duties include**:

- Answering sales calls and taking orders
- Providing product information to customers
- Assisting customers with concerns such as warranty claims and late parcel inquiries
- Office Administration - including filing and data entry
- Assisting customers in-store
- Keeping the storefront tidy
- Creating shipping manifests and dispatching items
- Reconciling and updating stock orders

Previous experience in this type of role is not required. However, strong communication skills, computer skills, and customer service skills are essential. Attention to detail is vital.

This is a fast-paced and growing business so the perfect applicant will have a can-do attitude and be willing to assist in all aspects of running the business. In return, we can offer a supportive environment with a great team and the opportunity to expand and develop as the business grows.

**Applications**:
Please include a covering statement about why you are interested in the role and what you can bring to it.

**Job Type**: Part-time

**Salary**: $29.00 - $35.00 per hour

Schedule:

- Day shift
- Monday to Friday
- No weekends

Ability to commute/relocate:

- Gladesville, NSW 2111: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Are able and willing to work Monday, Tuesday and Wednesday each week during business hours in Gladesville Sydney.

**Experience**:

- Customer service: 1 year (required)

**Language**:

- Fluent English both written and verbal (required)

Work Authorisation:

- Australia (required)

Shift availability:

- Day Shift (preferred)

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