Customer Service Team Member

1 week ago


Gladesville, Australia Smash Splash Full time

At **Smash Splash**, we believe in creating a positive space where stress is smashed away—literally Our customers get to unleash their frustrations in our thrilling smash rooms, taking out their stress on plates, TVs, and more

We’re looking for a Customer Service Team Member to join our dynamic Gladesville team. If you’re energetic, customer-focused, and excited about helping people have a blast, this could be the perfect fit for you.

**What You’ll Be Doing**:

- Greet, assist, and induct customers to our rooms with enthusiasm.
- Manage bookings, handle customer inquiries, and ensure everyone has a great experience
- Promote our unique services and engage customers in exciting promotional activities
- Conduct safety inductions, maintain a clean environment, and set up rooms
- Keep stock, materials, and equipment organized for smooth operations

**What We’re Looking For**:

- High energy and a passion for customer satisfaction
- Excellent communication and time management skills
- A strong commitment to safety and creating memorable experiences
- Ability to multitask and work well under pressure with a flexible approach
- Physical fitness and ability to lift 10-20kg items

A Working with Children Check and First Aid Certificate (preferred but not essential).

Why Join Us? If you love creating fun, unforgettable moments for others and enjoy a work environment that’s unlike any other, this is the place for you Working 2-4 days a week (Thursday to Sunday), you'll be a key part of our customers’ unique smash experiences.

**Ready to Make an Impact?**

**Job Type**: Casual

Pay: $18.00 - $25.00 per hour

Expected hours: 5 - 24 per week

Schedule:

- Afternoon shift
- Day shift
- Evening shift
- Every weekend
- Morning shift
- Public holidays
- Weekend availability

**Experience**:

- Customer service: 1 year (preferred)

Licence/Certification:

- First Aid Certification (preferred)
- Working with Children Check (preferred)

Work Location: In person



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