Claims Consultant

2 days ago

Gold Coast, Australia The Andersen Partnership Full time

Opportunity to work with a reputable insurance company
- Collaborative work environment and a team-oriented approach
- Work-life balance with regular working hours and potential flexibility options

We are seeking a highly skilled and detail-oriented professional to join a team at a respected brokerage firm on the Gold Coast as a Claims Consultant. This is an excellent opportunity for individuals with expertise in claims management within the insurance industry to make a significant impact in a customer-focused organization.

**What's Offered**
- Competitive salary and comprehensive benefits package.
- Opportunity to work with a reputable insurance company and establish a successful career in the insurance industry.
- Professional development and training programs to enhance your skills and knowledge in claims management.
- Opportunity for career advancement and growth within the company.

**The Role**
- Manage a portfolio of loss contents claims, liaising with various stakeholders to completion
- Communicate with insurance brokers, clients, and assessors in line with agreed timeframes
- Resolve complaints in accordance with company guidelines and identify potential fraud/recovery indicators for claims where applicable
- Assess the validity of claims based on policy terms and conditions.
- Making claim decisions according to your authority level

**About you**
- In-depth knowledge of insurance policies, coverage, and claim procedures is crucial.
- Excellent; customer service, communication, time management, organization, and interpersonal skills
- Demonstrated computer literacy or ability to learn new systems
- Relevant certifications, such as ANZIIF (Australian and New Zealand Institute of Insurance and Finance), would be advantageous.

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