Central Business Support Officer

**Central Business Support Officer - Residential Aged Care**
**Churches of Christ**
**Kenmore Campus, Head Office**
**Permanent Full -Time Opportunity**

**About us**

We are one of Australia’s largest and most diverse not-for-profit organisations, with a legacy of care and compassion spanning over 140 years. As a faith-based organisation, our churches and community services work together to provide holistic support across family services, community housing, retirement living, home care, and residential aged care. With over 200 services across 100 communities in Queensland, we care for and positively impact the lives of vulnerable people, providing support at every stage of life.

Guided by our mission, we create a positive and inclusive environment of welcome, wellbeing, home, community and hope. Join us in making a meaningful impact and becoming part of a legacy of care that changes lives for the better.

**Employee Benefits**:
As a not-for-profit entity, our employees can package up to $18,549 p.a. of their taxable income before your income tax is calculated. Up to $15,900 p.a. on everyday expenses (such as mortgage payments, rent, groceries, bills and insurance) plus up to $2,649 p.a. on meal/entertainment benefits.

To find out what salary sacrificing can mean for you click here.

By being such a large organisation, we are also able to offer a range of compelling benefits. Including but not limited to:

- Salary sacrificing benefits that can greatly increase take home pay;
- Five (5) weeks of annual leave and the ability to purchase more;
- Grants (for eligible employees) to assist in formal study;
- Discounts through our large network of retail partners including:

- JB Hi-Fi,
- The Good Guys,
- Goodlife Health Clubs,
- Bupa Health,
- Plus, many more;
- Employee Assistance Program.
- A work culture that values you.

**About this role**

We’re looking for a Central Business Support Officer to join our Finance team and help drive efficiency, compliance, and financial support across our vital services.

As a Central Business Support Officer, you’ll play a crucial role in ensuring the smooth financial and administrative operations of our Residential Aged Care, Home Care, Retirement Living, and Housing services. You’ll work closely with internal teams, government agencies, residents and clients to process financial transactions, maintain compliance, and support the organization’s mission of delivering high-quality, person-centered care.

**Key Responsibilities**
- ** Financial Transactions & Compliance** - Processing government funding claims, managing resident and client accounts, and ensuring billing and payments align with legislative and contractual requirements.
- ** Accounts & Reconciliations** - Handling accounts payable and receivable, completing reconciliations, and ensuring financial records are accurate and up to date.
- ** Resident & Client Support** - Assisting with admissions, discharges, and refunds while maintaining detailed financial records and ensuring transparency in transactions.
- ** Documentation & Contracts** - Reviewing and maintaining agreements for residents, home care clients, and housing tenants, ensuring compliance with organizational policies and industry regulations.
- ** Government Reporting & Notifications** - Monitoring and actioning government notifications related to funding, subsidies, and resident entitlements, ensuring all records are accurate and up to date.
- ** Data & Insights** - Preparing financial reports, analyzing trends, and providing insights to help improve business processes and service delivery.
- ** Process Improvement** - Identifying opportunities to enhance efficiency in financial administration and support continuous improvement initiatives across the organization.

By supporting these essential functions, you’ll help ensure that vulnerable individuals and families receive the care, services, and housing they need, with financial transparency and efficiency at the core of our mission.

**What you can bring to the team**

We’re seeking an experienced and detail-focused professional who thrives in a fast-paced environment, enjoys problem-solving, and has a passion for providing efficient financial and administrative support. You’ll be an integral part of our team, ensuring the smooth operation of our services and helping us maintain the highest standards of care, compliance, and financial integrity.

To be suitable for the position, ideally you have:

- Minimum 4 years in business support, financial administration, or a similar role.
- Diploma in Business Administration, Finance, or a related field (highly regarded).
- Strong analytical skills with the ability to identify and resolve financial discrepancies.
- High level of accuracy and compliance focus.
- Excellent communication and interpersonal skills to work effectively with diverse stakeholders.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).

Possess or willingness to