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Service Coordinator

2 weeks ago


Mascot, Australia Adaptalift Group Full time

Full Time | Permanent Role
- Attractive Salary | Your Experience Recognised
- Supportive Team Environment | Opportunity For Growth

**The Role**:
***

**Your key responsibilities will include**:

- Managing customer requests for servicing, breakdowns and scheduled maintenance works
- Customer quotes, ordering parts and labour planning
- Coordinate the daily schedules for the National Team of Field and workshop Technicians
- Prioritise customer requests and allocate resources appropriately
- Providing regular and timely updates to customers on the status of our Technicians attending to their request
- Coordinate scheduled preventative servicing and maintenance

**About You**:
To be considered for this role you will have demonstrated experience in the following:

- Experience in a customer focused, scheduling or coordination role
- Basic understanding of mechanical, engineering, automotive or similar industry
- Strong attention to detail, the ability to prioritise and problem solving skills
- Professional communication skills with the ability to build and maintain excellent relationships with customers and technicians
- Exceptional professional business acumen.

**About Us**:
Adaptalift Ground Support Equipment (GSE) offers a full range of high quality ground support equipment to the aviation industry. With our extensive national network, large range of products, and the most advanced technology powering your fleet, the sky's the limit. Part of the AAL Group, Adaptalift GSE is backed by over 30 years' experience in fleet management, with a reputation on total commitment to customer service and widely renowned as an industry leader in fleet management.**Apply**
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