Service Technician

2 days ago

Melbourne, Australia Nederman Full time

**About Us**

Nederman is a global leader in sustainable solutions for air and environmental quality. With over 75 years of expertise, Nederman offers innovative products and services to help industries reduce emissions, improve workplace safety, and enhance operational efficiency. Join us in our mission to create cleaner, safer, and more sustainable environments.

**About the Role**

Nederman is seeking a dedicated team player to join our Bayswater based team as a Service Technician.

As a Service Technician, responsible for diagnosing, repairing, and maintaining a variety of equipment, machinery, and systems to ensure optimal functionality and client satisfaction.

**Other key responsibilities include**:

- Conducting inspections, diagnostics, and troubleshooting of equipment to identify issues and determine necessary repairs.
- Following maintenance schedules and performing preventive maintenance tasks to ensure equipment reliability and minimising downtime.
- Utilising hand and power tools, testing equipment, and technical manuals to complete repair and maintenance tasks efficiently and accurately.
- Communicating with clients to understand their concerns and provide clear explanations of repair options and recommendations.
- Documenting all work performed, including repairs, parts used, and labour hours, accurately and comprehensively in service reports.
- Collaborating with other team members and departments to coordinate repair schedules, obtain necessary parts, and ensure timely completion of service tasks.
- Adhering to safety protocols and procedures at all times to maintain a safe working environment for yourself and others.
- Providing excellent customer service by addressing client inquiries, resolving issues promptly, and maintaining positive relationships.

**About You**

This is a great opportunity for someone who demonstrates:

- Technical certification or vocational training preferred.
- Proficiency in Microsoft office including Excel and MS word.
- Proven experience in a similar role, with expertise in equipment repair and maintenance.
- Basic electrical & PLC knowledge for purposes of system commissioning and problem solving.
- Excellent problem-solving skills and attention to detail.
- Effective communication skills, with the ability to explain technical concepts clearly to clients and team members.
- Ability to work independently with mínimal supervision and as part of a collaborative team.
- The following qualifications/tickets (or willing to obtain):

- Australian driver’s licence
- Working with childrens check
- Working at heights
- Construction induction (White Card)
- EWP Licence (scissor & boom under 11m)
- Forklift license (desirable)

**The Rewards**
- Immediate start is available
- Opportunity for career development and upskilling
- Competitive salary
- Opportunity to work with a well-established company and global leader within our field

Pay: $85,000.00 - $90,000.00 per year

Application Question(s):

- Do you have customer service experience?
- What best describes your right to work in Australia?
- How many years' experience do you have as a service technician?
- Do you have a current licence to operate an Elevating Work Platform (EWP)?
- Do you hold a Construction Induction Safety certificate (White Card)?
- Do you have a current Working With Children (WWC) Check?
- Do you have a current Australian driver's licence?
- What's your expected annual base salary?

Work Authorisation:

- Australia (required)

Work Location: In person

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