Schedule Coordinator

4 days ago

Melbourne, Australia Bolton Clarke Full time

A very supportive, flexible, and positive team culture
- Free onsite undercover parking
- $15,900 Salary packaging + $2,650 meal and entertainment allowance

We’re currently looking for a Schedule Coordinator for our East office based in Forest Hill. The role will be responsible for providing effective and efficient administrative support and assistance to our clinical and management team and will be scheduling direct-care staff to meet our clients’ needs.

Our Schedulers need to take a commercial view, looking at routine efficiencies, kilometres travelled, outsourcing levels, while balancing the needs of our customers cultural and lifestyle preferences. This role is complex and fast paced giving you the opportunity to stretch your rostering skills and analytical thinking.

**What we can offer YOU**
- Up to $18,550 salary packaging - $15,900 for living expenses and $2,650 for meals and entertainment
- Dynamic environment
- Private Health Insurance Discounts
- Free on site undercover parking
- Employee Assistance Program for staff & family members
- Free Annual Flu Vaccinations
- Employee referral program - earn up to $500 for every successful referral

**‘A week in the life’**
- Assist in scheduling client visits to staff with the appropriate skills in the appropriate areas, minimising staff travel and non-direct tasks
- Receive calls routed from CSC in relation to care recipient/external providers queries and responded to in a timely manner
- Respond to calls appropriately within an administrative capacity
- Works with roster coordinator to ensure resources meet client demand
- Liaise with staff with regards to schedule changes

**What do we need from you?**
- Experience gained in a similar role including the navigation of multiple platforms
- Solid experience in administration
- Problem solving skills
- Confidence in decision making within a fast-paced environment
- Strong organisational skills
- Intermediate computer literacy (MS Office)
- Excellent communication skills and one that enjoys working in a team environment
- Flu Vaccination (or willingness to obtain)
- Evidence of two Covid-19 vaccinations

**Our Story**
As one of Australia’s largest and most experienced not-for-profit organisations we offer more services, supporting and enabling more people right across the country. That’s the reason RSL Care and RDNS came together to become Bolton Clarke. While some things change, some important things won’t. Our long held values of compassion and respect remain at the heart of everything we do. Our combined experience of over 200 years of service means we can deliver the highest standard of professional support and clinical care.

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