Front Office Manager

1 week ago

Sydney, Australia IBIS STYLES Full time

**Company Description**
Are you a people-person with a passion for delivering top-notch guest experiences? Ready to lead a high-energy team in a dynamic hotel environment? Step into a role that combines leadership, creativity, and the thrill of hospitality Join our dynamic team as **Front Office Manager **at the Ibis Styles Sydney Central.

**Who We Are**:
Accor is the world’s largest and fastest-growing hotel group with a network of more than 5,000 properties in over 90 countries. We are far more than a worldwide leader. Globally, we are more than 260,000 hospitality experts placing people at the heart of what we do and nurturing real passion for service and achievement beyond limits.

Be part of the excitement of the Accor family, with limitless career opportunities and incredible benefits.

This is a great opportunity for a strong Assistant Manager to take the next step in their career.

**As our next Front Office Manager reporting directly to the General Manager, you will**:

- Lead the Front Office Team to deliver peak moments to our guests
- Create welcoming places and memorable experiences not only for our guests but also for your team
- Provide excellent customer service and resolve guest issues in a timely and professional manner
- Empower our team to always go the extra mile for our guests
- Coach and mentor Guest Service Agents and Assistant Manager to grow their careers
- Monitor and report on key performance metrics to identify areas for improvement
- Participate in the development and implementation of front office policies and procedures
- Work closely with the General Manager on projects, reports and initiatives in the hotel and with the whole hotel team
- Take on duties outside of the traditional FOM role to grow your skill set and be the right hand to the General Manager.

**Qualifications** Your experience and skills include**:

- Previous leadership role in a small to medium size property
- Roster and Revenue Management preferred
- Understanding of hotel property management systems
- Conflict resolution and negotiation skills
- Flexibility to work across morning and afternoon shifts on a rotating roster
- Ability to train and mentor the team
- RSA and First Aid Certificate or willingness to obtain prior to commencement

**Additional Information** What’s in it for you**
- An opportunity to Work Your Way, Learn Your Way and experience Benefits Your Way at Accor
- Ability to really contribute and feel pride in knowing you have made a difference to the greater good of the Hotel Operation
- Work alongside passionate industry professionals
- Be mentored by experienced Accor Hospitality professionals who want to see you succeed

**Our commitment to Diversity & Inclusion**:
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.

  • Front Office Manager

    2 weeks ago

    Sydney, Australia Marriott International, Inc Full time

    **Job Number** 22211894 **Job Category** Rooms & Guest Services Operations **Location** Courtyard Sydney-North Ryde, 7-11 Talavera Road, Sydney, NEW SOUTH WALES, Australia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists in administering front office functions and supervising staff...

  • Front Office Manager

    1 day ago

    Sydney, Australia Impel Management Pty Ltd Full time

    Competitive salary on offer - Amazing company culture - Great career progression opportunities My client is seeking a diverse, talented and experienced Front Office Manager. This position is responsible for the day-to-day operation of Front Office, Concierge and Night Audit ensuring achievement of business objectives and profitability through effective...

  • Front Office Manager

    5 days ago

    Sydney, Australia AA Appointments Full time

    **FRONT OFFICE MANAGER** **LOCATION: SYDNEY CBD** **SALARY: $83K + Super + Benefits** **ABOUT YOUR NEW EMPLOYER** When it comes to luxury, location and award-winning dining, this is one of the best five-star hotels in Sydney. Benefit from international career opportunities, discounted global accommodation and excellent facilities. **YOUR DAY** Reporting...

  • Front Office Manager

    2 weeks ago

    Sydney Olympic Park, Australia PULLMAN Full time

    **Company Description** At Accor, creating exceptional guest experiences is an obsession. Everything we do, we do to ensure our guests Feel Welcome and Feel Valued. With over 4,000 properties across 90 countries, we are a true international brand. Pullman, Novotel and Ibis Hotels Sydney Olympic Park form part of the most unique Hotel precinct in NSW, being...

  • Assistant Front Office Managers

    2 weeks ago

    Sydney, Australia AA Appointments Full time

    **ASSISTANT FRONT OFFICE MANAGERS - NT** **LOCATION: REGIONAL NORTHERN TERRITORY** **READY FOR AN EXCITING ADVENTURE?** **MOVE TO THIS AMAZING REGIONAL RESORT TOWN** **HOTEL FRONT OFFICE ASSISTANT MANAGERS X 4** **SHORT & LONG TERM CONTRACTS AVAILABLE** **TOP SALARY PACKAGE + DISCOUNTED ACCOMODATION** Want to celebrate this festive season in an...

  • Front Office Manager

    1 day ago

    Sydney, Australia The Star Entertainment Group Full time

    For two decades, The Star Sydney has been a local landmark, deeply ingrained in Pyrmont and Darling Harbour. Committed to our communities, we strive to create fun in trusted destinations as Australia's premier entertainment hub. The Darling, and state-of-the-art venues including The Star Event Centre and The Lyric Theatre have hosted prestigious events and...

  • Front Office Manager

    1 week ago

    Sydney, Australia Marriott International, Inc Full time

    **Job Number** 23007196 **Job Category** Rooms & Guest Services Operations **Location** Four Points by Sheraton Sydney Central Park, 88 Broadway, Sydney, New South Wales, Australia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management Four Points by Sheraton Sydney is seeking a passionate & experienced Full Time...

  • Front Office Manager

    3 days ago

    Sydney, New South Wales, Australia BAI Communications Pty Limited Full time $60,000 - $90,000 per year

    WHY BAI COMMUNICATIONSIt's an exciting time to be part of BAI Communications. Building on our achievements in broadcasting, telecommunications and critical communications, we continue to expand our operations, helping connect people, support communities and advance economies.BAI's history of delivering connectivity spans over 100 years. We combine access to...

  • Front Office Manager

    3 days ago

    Sydney, Australia MINOR Hotels Full time

    We are looking for a Front Office Manager to join us on a full-time basis at Oaks Sydney Goldsbrough Suites. You must have a positive attitude with resilience to adapt to all situations and demonstrate high leadership qualities. **Competitive Salary + Super + Company Benefits!** **About the role**: - Guide & support the team in providing outstanding guest...

  • Front Office Supervisor

    5 days ago

    Sydney, Australia The Tank Stream Hotel Full time

    _**Opportunity Opportunity....... only comes once!**_ If you are currently a Sr Guest Service Agent, Team Leader or a Guest Service Agent, this is an opportunity for you to take up the challenge as Front Office Supervisor. Isn't that amazing for you to move to the next level of your career path! **You must possess the following experience and skills** -...