Learning Administrator

1 day ago

West Melbourne, Australia Australian Red Cross Lifeblood Full time

Two opportunities available

Permanent full time opportunities

Hybrid work mode; WFH and from one of our Processing Centres

This is your opportunity to find a life-giving purpose

**As an organisation our purpose is simple**: to give life. It’s at the centre of everything we do. As part of the Lifeblood team, you’ll have the opportunity to contribute to this life-giving purpose and grow your career. We’re committed to ensuring you have the ability to innovate, learn new skills, and embrace new challenges - all while making a difference in the lives of countless others.

Lifeblood has an inspiring opportunity for you

As a Learning Administrator, you’ll provide systems administration and support for our People Central Learning Management System (Success Factors). Acting as a service desk support for queries received through our Service Now support system, you’ll respond to all queries with a high level of customer service and within agreed timeframes. The role will troubleshoot course and system issues and escalate to learning designers or senior specialists where required.

You’ll create and update learning items such as competency checklists, instructor-led courses and curricula; and providing reports to various stakeholders, including reporting on organisation training KPIs.

Sound interesting? Here’s what we’re looking for;
3-5 years of experience working with Learning Management systems (LMS)

Attention to detail with the ability to work in a fast-paced environment

Strong customer service focus, with a high level of responsiveness

Time management and prioritisation skills

Ability to think with a continuous improvement mindset

There are two permanent full time opportunities available with the opportunity to work in a hybrid work model of working from home and from one of our Processing Centres.

Thrive in a diverse culture that cares for your wellbeing

At Lifeblood, we welcome different perspectives and backgrounds and we’re proud to foster an environment where people can come together to achieve their very best. That’s why we don’t believe in one-size-fits-all - especially when it comes to your wellbeing. Every employee is unique and we’ve developed a range of initiatives to look after the varying needs of all our people.

As part of the Lifeblood team you’ll have access to a generous salary packaging program, plus a great range of rewards like discounts on insurance, groceries, food & beverage, department stores, travel, and more.

Next steps

If selected, you’ll be required to complete a number of background checks — don’t worry, we’ll help you through this process.

Our facilities are Covid-19 safe places

Click here to learn how we're protecting donors, volunteers, patients and our people.

A number of states have mandated that Lifeblood employees must be vaccinated to perform work for us. Please make sure that you are able to comply with these government requirements, or have the appropriate medical exemption information available.

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