Team Leader Investigations, Advice and Response Program

**Overview**:
**Work Type**:Fixed-term - Full-time

**Salary**: $124,888 - $136,747

**Grade**:VPS 5.2

**Occupation**:Community services

**Location**:Melbourne - CBD and Inner Metro suburbs

**Reference**:VG/DJ9847AUGUST2025

The Victorian Public Advocate is empowered by law to promote and safeguard the rights and interests of people with disability.

The Public Advocate is supported by staff and volunteers at the Office of the Public Advocate (OPA), including guardians, policy and research officers, advice and education staff, legal officers, corporate and administrative staff, and more than 650 volunteers.

We embrace diversity and strive to have a workforce that reflects the community we serve. We’re all about recruiting the best people, regardless of gender, age, disability, religion, sexual orientation, or cultural background. If you think you can do the job and would be a good fit for our organisation, we’d love to hear from you.

For more information on working with us and our recruitment process, please visit justice.vic.gov.au/careers

If you are considering taking on a challenging, rewarding role that allows you to make a noticeable difference in the lives of others, we look forward to hearing from you.
- **Utilise your Community Services expertise to provide support and advice to the Office of the Public Advocate**:

- ** A Fixed-Term, Full-Time opportunity to work with a high-performing and passionate team in the Victorian Public Service for 12 months**:

- ** VPS Grade 5.2: $124,888 - $136,747 plus superannuation.**

**About the Business Unit**:

- The Office of the Public Advocate (OPA) is an independent statutory office accountable to the Victorian Parliament which, has been established to protect the rights and enhance the position of people with disabilities in Victoria. OPA is a human rights organisation that promotes the diversity and inclusion of all people. OPA's vision is of a just and inclusive society that values and respects people from all walks of life and ages. OPA promotes a workplace culture where disability, and diversity of gender identities, sexualities, faiths, ethnicities, and abilities are respected. OPA values a range of experience in its employees, including professional, volunteer and lived experience.

**About the Role**:

- In conjunction with the Manager, Advice and Response, the Team Leader Investigations is responsible for managing all investigation referrals and providing professional leadership, supervision and support to the investigation team.
- Some of your duties will include:

- Undertaking complex investigations following referral from the VCAT or own motion investigations from the Public Advocate and the writing of reports for VCAT or other Courts
- Oversight of all investigations conducted within the investigations team following referral from the VCAT or own motion investigations from the Public Advocate
- Providing professional leadership, supervision, support and implementing the performance appraisal process to a team of investigators and investigation support officers.
- To learn more about this role before applying, please read the attached position description.

**About You**:

- Substantial and recent experience in conducting complex investigations
- Demonstrates high-level cognitive and investigation skills, including conducting interviews, developing investigation plans, obtaining and analysing evidence and preparing formal investigation reports
- Demonstrates considerable experience in working in the Victorian human services sector, particularly the NDIS, mental illness and aged care service systems.
- Qualifications/Requirements:_
- A relevant tertiary qualification is desirable. Relevant qualifications would be in law, policy, advocacy human rights or disability services.
- To learn more about the Technical Expertise you will require for this role, please read the attached position description.

**How to Apply**:
**IMPORTANT INFORMATION**:
**CHILD SAFE STATEMENT OF COMMITMENT**:

- The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.

- Applications close Tuesday 26 August 2025 at 11.59pm

Posted
- 12 August 2025