Manager Investigations

**Overview**:
**Work Type**:Fixed-term - Full-time

**Salary**: $138,631 - $185,518

**Grade**:VPS 6

**Occupation**:Governance and risk management

**Location**:Melbourne - CBD and Inner Metro suburbs

**Reference**:VG/DE/ECE/1879659

The Manager is responsible for ensuring regulatory compliance which may include the establishment of referral protocols, overseeing end-to-end incident case management, identifying areas for improvement, managing records, facilitating training, and fostering effective stakeholder communication.
**About the Department**
- The role of the Department of Education is to support Victorians to build prosperous, socially engaged, happy and healthy lives. It does this by supporting lifelong learning and healthy development, strengthening families and helping to equip people with the skills and knowledge for a 21st century economy and society. The department supports a culture of leadership, learning and renewal in all workplaces with opportunities for career development and advancement.

**About the Division**
- The Department of Education is the Victorian Regulatory Authority for early childhood education and care (ECEC) services under delegation from the Secretary. The Quality Assessment and Regulation Division (QARD) in the department regulates and quality assesses Victorian ECEC services. It drives the delivery of high-quality services and ensures the safety, health and wellbeing of Victorian children attending those services.
- QARD regulates approximately 4,900 services including family day care, outside school hours care, long day care and kindergarten programs, as required by the Education and Care Services National Law 2010 (National Law). QARD also regulates around 180 services operating under the Victorian Children's Services Act 1996 (Children's Services Act); these include occasional care and limited hours services.
- QARD is responsible for:

- approving providers and services as required by the National Law and Children's Services Act
- monitoring service compliance and conducting investigations in response to notifications and complaints
- assessment and rating of family day care, outside school hours care, long day care and kindergarten programs against the National Quality Standard (NQS) for Early Childhood Education and School Age Care
- supporting legislative policy development.
- QARD is also the integrated sector regulator of the Child Safe Standards for all early childhood services in Victoria.

**About the Role**
- An exciting opportunity exists for a skilled senior leader who will be responsible for leading a team of Senior Investigation Officers who are responsible for investigating high priority, complex and sensitive investigations in relation to early childhood education and care services.
- As the Manager, you will build QARD's investigative capability by developing the skills and competency of staff to deliver investigative activities in accordance with the relevant Law, Regulations and Government policy.
- You will also be responsible for providing authoritative and expert advice, information and recommendations to senior management in relation to investigations, sanctions and other compliance matters.
- The position managed by the Director, Operations will collaborate with regional QARD area teams to lead strategic investigative planning, provide expert advice, enable knowledge sharing and explore opportunities for continuous improvement. The position is a frontline response role and at time will be required to travel across Victorian to respond to high investigation cases. Occasionally, this will include planned overnight stays.

**This is a full time, 12-month fixed term position at the VPS6 level based in Melbourne CBD.**

**Attributes**
- To be successful in this role, you will have:

- the ability to investigate alleged contraventions of legislation including planning and recommending actions throughout the life of an investigation (including collecting evidence, having case discussions, conducting witness interviews, and writing reports)
- experience in the planning and conduct of operational investigations
- the ability to identify, gather and analyse evidence and information in a court-admissible manner
- strong conceptual and analytical skills, including an ability to interpret legislation, standards, guidelines and practices to ensure effective regulation of the ECEC sector
- strong interpersonal skills and an ability to communicate effectively with stakeholders (internal and external)
- strong planning and organising skills and attention to detail.

**Desirable**Qualifications and Experience**
- Desirable: Relevant experience in the conduct of regulatory or criminal investigations
- Desirable: Cert IV or Diploma in Government Investigations or equivalent
- Essential: Successful applicants will be required to hold a valid Victorian Working with Children's Check and Victorian driver's licence.

**Further Information**
- Applicants requiring a