Venue Manager

21 hours ago

Hillarys, Australia Turquoise Hillarys Full time

**About Us**:
Turquoise Café is an established and beloved café known for its vibrant atmosphere, exceptional coffee, and delicious breakfast platters. Due to internal progression, we are looking for a new venue manager to take control at our Hillarys location.

**Position Overview**:
We are seeking a dedicated and dynamic Venue Manager to lead our team. This role is pivotal in ensuring the seamless operations, exceptional customer experiences, and continued success of our brand.

**Key Responsibilities**:

- Oversee the day-to-day operations of the café, ensuring smooth functioning of all aspects including service, kitchen operations, and customer satisfaction.
- Lead, mentor, and motivate a diverse team to uphold high standards of service and product quality.
- Manage inventory, ordering, and stock control to optimise efficiency and minimise waste.
- Uphold and enforce health, safety, and hygiene standards according to regulatory requirements.
- Develop and implement strategies to maximize profitability and achieve financial targets.
- Foster a positive work environment that encourages teamwork, collaboration, and growth opportunities for staff.
- Build and maintain strong relationships with customers, suppliers, and the local community to enhance brand reputation and customer loyalty.
- Handle customer feedback and complaints effectively, ensuring prompt resolution and customer satisfaction.

**Requirements**:

- Proven experience in a similar managerial role within the hospitality industry.
- Strong leadership skills with the ability to inspire and motivate a team.
- Excellent communication, interpersonal, and organizational skills.
- Knowledge of food safety regulations and best practices.
- Ability to work flexible hours including weekends and evenings as required.

**Benefits**:

- Competitive salary package commensurate with experience.
- Opportunities for career growth and advancement within a growing company.
- Supportive and collaborative work environment.
- Work-life balance with reasonable working hours and roster flexibility, we do not do split shifts.

**Application Process**:
If you are passionate about hospitality, have a proven track record in leadership, and are eager to join an exciting new venture at Turquoise Café, we encourage you to apply. Please submit your resume and a cover letter detailing your relevant experience and why you would be a great fit for this role.

Surrounded by water, Turquoise Hillarys is seeking a Venue Manager ready for a busy summer Turquoise Café is an equal opportunity employer and values diversity in the workplace.

Pay: $85,000.00 - $90,000.00 per year

Work Location: In person

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