Customer Service Representative

2 days ago

Brisbane, Australia Pace Appointments Full time

Pace Appointments QLD are proud to partner with leading global distribution company who provide high quality products, specialist distribution solutions and superior service within manufacturing, hospitality and healthcare industry sectors. With their strong supply chain and logistics capabilities, extensive worldwide network and experienced and passionate team, they have established a reputation as one of the best in the business.

An exciting opportunity is now available for an enthusiastic Customer Service Representative to join their close knit and friendly team.

Responsibilities will include:

- Processing orders, forms, and stock adjustments
- Ensure all documentation is accurate and up to date
- Process and release online orders
- Expedite back orders, promptly communicate status updates to customers
- Problem solving as issues arise
- Data entry and maintenance of customer records
- Establish and maintain rapport with all customers, key stakeholders, and internal departments
- Provide an exceptional level of customer service at all times
- Ad hoc administrative duties as required

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