Operations Team Leader

About Toll Group

At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post —

Operations Team Leader - Port Kembla

Global Logistics provides sophisticated supply chain solutions, from end-to-end or part solutions, warehousing and distribution to dedicated transport solutions, across the globe and to some of the most remote corners of the world.

We provide specialised integrated logistics services to customers in a range of industries including mining, chemical, gases, steel and plastics, petroleum, energy and Australian oil and gas industries and agriculture. Our customers operate in some of the most remote places on earth, 24 hours a day, seven days a week and require a logistics partner who can match their needs. We offer integrated value-based logistics solutions that bring greater operating efficiency and savings to our customers’ supply chains.

Job Description / The Role Toll Group are looking for an experienced Operations Team Leader to join our Resources and Industrials division based in Port Kembla working alongside a major steel provider. The role will direct, co-ordinate and lead the operations team to achieve the service objectives of the contract. The role will ensure that tasks are completed in the most efficient manner with agreed standards in operational procedures including a strong emphasis on safety requirements. The Operations Team Leader will provide support to the Operations Manager and coverage of the supervisor team.

Duties and Responsibilities / a day in the life of the Operations Team Leader
- Coordinate and support the operations team, monitor fleet allocations, ensuring that daily customer requirements are met.- Oversee the allocation process to ensure only drivers who can meet the pick-up and delivery requirements within the legislated driving hours are allocated loads.- Support the Operations Manager and provide coverage for Customer (regular and project) and internal meetings when required.- Be visible on both Toll and it’s customer’s sites engaging with drivers and customer representatives.- Provide resources to implement and support the business OHS Plan (Inc. Any site/location OHS Plan) with its objectives and targets.- Undertake regular OHS inspections to ensure a high standard of hazard management, housekeeping, facilities and work environment are maintained.- Perform a daily check of information on the driver’s runsheets to ensure they are correct and complete.- Provide coverage for team members when they are on leave. This includes a team members in Sydney.

To be successful in this role, you will need:
- Previous experience within a similar role within Transport/Logistics industry, desirable.- Intermediate computer literacy skills - MS Office Suite: Word, Excel, and Outlook and the ability to learn internal systems.- A positive attitude, be personable, energetic and have an appetite to learn.- An analytical mind-set - strong ability to problem solve and develop or suggest process improvements.- Exceptional communication skills - written and verbal at all levels of the operation.- High attention to detail and the ability to meet deadlines within a time-pressured environment.- Be available to work flexible hours to meet business needs.- Demonstrated experience with Operations, CoR, Fatigue Management desirable but not essential.

What moves you?

At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.

At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.

You must be entitled to work in Australia and be prepared to undertake pre-employment checks including a criminal history check and medical.