Head of Sales- Au

7 days ago


Sydney, Australia Sleek Full time

**About Sleek***: Through proprietary software and AI, along with a focus on customer delight, Sleek makes the back-office easy for micro SMEs. We give Entrepreneurs time back to focus on what they love doing - growing their business and being with customers. With a surging number of Entrepreneurs globally, we are innovating in a highly lucrative space. We operate 3 business segments: - **Corporate Secretary**:Automating the company incorporation, secretarial, filing, Nominee Director, mailroom and immigration processes via custom online robots and SleekSign. We are the market leaders in Singapore with ~5% market share of all new business incorporations - **Accounting & Bookkeeping**:Redefining what it means to do Accounting, Bookkeeping, Tax and Payroll thanks to our proprietary SleekBooks ledger, AI tools and exceptional customer service - **FinTech payments**:Overcoming a key challenge for Entrepreneurs by offering digital banking services to new businesses Sleek launched in 2017 and now has around 15,000 customers across our offices in Singapore, Hong Kong, Australia and the UK. We have around 500 staff with an intact startup mindset. We have recently raised Series B financing off the back of >70% compound annual growth in Revenue over the last 5 years. Sleek has been recognised by The Financial Times, The Straits Times, Forbes and LinkedIn as one of the fastest growing companies in Asia. Backed by world-class investors, we are on track to be one of the few cash flow positive, tech-enabled unicorns based out of Singapore. Some other great things about working at Sleek **Humility and kindness**: Humility is a core attribute we hire for, which means we have a culture of not taking ourselves too seriously and being able to laugh. Kindness is also incredibly important. We have zero tolerance for anyone that is aggressive or mean - we are committed to creating and nurturing a diverse and inclusive environment. **Flexibility**:If you need to start early or start late to cater to your family or other needs, we don’t mind, so long as you make key calls, get your work done and proactively communicate. You can also work fully remote from anywhere in the world for 1 month each year **Personal growth**: You’ll get a lot of responsibility and autonomy at Sleek - we move at a fast pace so you’ll be making decisions, making mistakes and learning. There’s also a range of internal and external facing training programmes we run. We’re also at the forefront of utilising AI in our space and are developing a regional centre of AI excellence. It is our intention that if you leave Sleek, you leave as a more well-rounded person and professional. Sleek is also a proudly certified B Corp. Since we started our journey in 2017, we’ve been committed to building Sleek as a force for good. In just over 5 years, we’ve joined a community of industry leaders like Patagonia, Ben & Jerry's, and P&G who are building an inclusive, equitable, and a regenerative economy. We have planted over 29,271 trees to reforest our ecosystem and saved 7 tons of paper from landfills by processing over 1.4M pages through SleekSign. We aim to be Carbon Neutral by 2030. ***About the role**: We are looking for someone that is excited about the below Mission and Outcomes over the next 6-12 months. **Mission**:Lead the inbound Sales team for Sleek in AU to enable high-performance, engagement and scalability while closing new clients and owning targets **Outcomes**:Increase the Team’s Lead Conversion Rate by +20% and New Customers Average Order Value by +30% (sales-driven new customers) through improvement of lead management, pitch framework, and team coaching. Reduce variance of performance - 100% of account executives achieve minimum performance threshold every month **Responsibilities**: - **Inbound Sales Team Leadership**: Build, mentor, and lead a world-class, high-performing team of sales executives. Share feedback and tactics in an empathetic and patient manner, coaching them on their pitching skills & making sure the pitch framework is being enforced. - **Own performance**: daily/weekly/monthly performance monitoring to identify team performance gaps early and drive actions to improve timely. - **Sales Operations**: Maintain a clear and tidy pipeline of opportunities in HubSpot, ensuring reporting is timely and accurate. Partner with CRM to automate low-value tasks, leveraging advances of AI where possible. - **Business Reporting & Forecast**:With support from Data & CRM teams, own accurate weekly / monthly sales performance reporting & monitoring, including pipeline management, and performance reporting using CRM and other sales tools. Provide accurate inputs for sales forecasts. - **Sell**:Take higher value leads personally when required (~20% of time allocation), and achieve top of the benchmark CVR & AOV. - Identify & share opportunities in terms of pricing, packaging, upsell. - Give feedback to Marketing team for improvement of lead


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