Systems Officer

3 days ago

Melbourne, Australia RMIT University Full time

Overview:
- Full Time, Fixed Term Position until September 26, 2025.-
- HEW 6 ($90,280 - $97,724) + 17% Superannuation-
- Based at the Melbourne QV Office and Hybrid ways of workingAbout the Opportunity
We are seeking a dedicated Systems Officer to play a crucial role in the Student Financials team, supporting business process operations. In this role, you will collaborate with the Senior Coordinator, HESA Processes and Systems to manage both cyclical and ad-hoc system processes, and maintain system configurations to support essential HESA and VSL activities.

As a Systems Officer, you will provide expert systems, process, and data analysis and advice to the Senior Coordinator, Fee Configuration, and the Coordinator, Student Financials. Your insights will help identify system issues and drive improvements in team operations.

You will also work closely with key staff in Enrolment and Student Records and ITS to ensure the completion of critical annual configurations, supporting student enrolments for the new academic year. Additionally, you will assist the Manager, Student Financials by providing essential data and analysis to inform system development and reporting.

During peak periods, business process operational work is necessary to support the team and ensure exceptional service delivery. Please note, there may be occasions where working outside of normal hours or on weekends is required to accommodate certain processes or workloads.

To be successful in this position, you’ll have:
- Demonstrated knowledge of the relationship between system set up, functionality and the associated administrative processes and practices.-
- Demonstrated experience to understand system linkage and process improvement.-
- Demonstrated ability to undertake system analysis and troubleshoot issues.-
- Excellent written and verbal communication skills with the ability to document and present complex information, issues, solutions, and processes to a wide ranging internal audience.-
- Demonstrated system knowledge with extensive experience in the use of databases and reporting tools with the ability to analyse data requirements.-
- Ability to prioritise work and to manage conflicting deadlines without compromising quality.-
- Commitment to working as part of a team, including the ability to assist or guide others in areas of expertise.-
- Demonstrated customer service focus and demonstrated history of taking initiative.- To Apply
- Please submit your CV and cover letter addressing the Key Selection Criteria for this position by clicking on the ‘Apply’ link at the top of this page.- .Please note, if you are viewing this advert from an external site, please click ‘apply’ and you will be redirected to RMIT's Jobs website to access the Position Description at the bottom of the page. Due to recent upgrades, position description links may not work on LinkedIn advertisements.

LI-Hybrid

Applications Close:
4 Dec 2024 11.59 pm
- _or visit our Careers page for more contact information - _
- ._
- We are a Circle Back Initiative Employer - we commit to respond to every applicant._

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