Client Service Officer

2 weeks ago

Brisbane, Australia Office of Industrial Relations Full time

The client service officer's role is part of a dynamic and fast paced working environment, in a team with a strong supportive culture, empowering to proactively assist in making positive impacts regarding electrical safety for everyone in Queensland.
**Key Responsibilities**:

- Deliver record keeping services (database, financial, HR) in accordance with legislative, departmental and organisational policy and guidelines;
- Monitor queries and direct calls from internal and external clients in relation to ESO Supply and Network activities;
- Use, update and monitor relevant databases and files confirming quality and accuracy of data;
- Maintain and retrieve information necessary to efficiently provide the delivery of ESO services, including accessing and maintaining data held in the on-line databases;
- Booking of travel through the online QTravel system and preparation of pre and post travel documentation;
- Purchasing and issue of goods and services in accordance with delegated authorities and in compliance with Departmental Purchasing Policy;
- Preparation of credit card charges, CabCharge vouchers and monthly reconciliation;
- Provide high level administrative support to the Electrical Licensing team, as a member of the business unit;
- Provide, if required, administrative support across the ESO business under direction of your Manager; and
- Actively participate in the promotion of a discrimination free workplace culture that values equity and diversity.

Applications to remain current for 12 months.This work is licensed under a Creative Commons Attribution 3.0 Australia License.

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