Events Operations Manager

1 week ago

Southport, Australia Southport Sharks Full time

**What are the perks...**
- competitive salary
- meal allowance
- free gym membership
- accor accommodation discounts
- food & beverage discounts

**Southport Sharks...**

An amazing opportunity has become available and we are seeking an Events Operations Manager to join our team on a full-time basis.

**Who we are...**

Southport Sharks boasts a diverse range of food and beverage outlets, multi-purpose Events Centre with a capacity for 1000 people and 120 room Mantra Hotel on site.

**The Unique Role...**

You'll be an integral part of the Events leadership team, working amongst the action. This role is a hands-on position and is responsible for delivering service excellence by ensuring that clients & guests have an exceptional event experience. To maintain operational functionality of the Events Centre and manage all aspects of Events Operations from the set-up process, event delivery and pack down across all event styles.

In this fast-paced role, you will be responsible for the following:

- Support the wider Southport Sharks brand via open communication and assistance of the broader team as required.
- Liaise with guests, contractors, management team, kitchen, and service staff with a view to delivering exceptional service to clientele.
- Manage budgets & implement cost control measures proactively to maximise operating profit.
- Ensure that all equipment stays in a clean, safe, and working order & complies with WH&S requirements.
- Plan and prioritise duties of staff and self to deliver appropriate levels of service.
- Regular formal and informal training of self and staff to maintain the standard of service provided during events.
- Remain visual and present on the floor for major events as staff support, leadership, and client contact.
- Demonstrate managerial leadership to the Events floor staff by improving team morale, coaching team, resolving conflict and being the direct contact for staff.
- Liaise with Events Sales & Coordination team to plan execution of events and assist in problem solving.
- Adapt working days/times in accordance with operational requirements including late nights, weekends, and public holidays.
- Proactive revenue and COGS monitoring, adhering to the budget.
- Write and update Standard Operating Procedures as required.

**Preferred skills and experience...**
- Minimum 5 years experience working in a management/supervisory role in high volume Events/Operations
- Strong experience with financials including Income/Expenditure
- Experience in a leadership/supervising
- Advanced computer skills and Microsoft Suite
- Experience with Rostering
- Outstanding communication skills and excellent customer service focus
- Current Queensland Certification in RSA
- Prior Ivvy knowledge favourable

This position works on a rotating roster where days will vary, and can involve weekend work due to the nature of events.

**APPLY NOW

  • Event Bookings Coordinator

    2 weeks ago

    Southport, Australia Southport Sharks Full time

    **What are the perks...** - Meal Card Allowance - Free Fitness Centre membership - Accor Accommodation Discounts - Food & Beverage Discounts - Professional development opportunities - Supportive and friendly culture in a rewarding role **Southport Sharks...** An amazing opportunity has become available and we are seeking an **Event Bookings Coordinator**...

  • Events F&b Attendant

    2 weeks ago

    Southport, Australia Southport Sharks Full time

    **What are the perks?...** - ** FREE GYM MEMBERSHIP**: - ** FOOD & BEVERAGE DISCOUNTS**: - ** ACCOR HOTEL DISCOUNTS**: - ** Free on-site parking**: - ** Fun, friendly, hard-working and professional team** **About us...** **Southport Sharks** is one of the largest clubs in Queensland with over 55,000 members. Our facility offers a multi-purpose events...

  • Operations Manager

    2 weeks ago

    Southport, Australia BUSY Ability Full time

    Posted: 17/07/2025 Closing Date: 19/08/2025 Job Type: Full Time - Fixed Term Location: Southport Job Category: Employment Services **Our purpose is to make skills, education and employment accessible to every person, so they can create their own world of unbounded possibilities.** **About BUSY Ability...** BUSY Ability is part of The BUSY Group, a...

  • Operations Manager

    6 days ago

    Southport, Queensland, Australia Your Choice Matters Full time $60,000 - $100,000 per year

    Help build something special from the ground up with Your Choice MattersAbout UsAt Your Choice Matters (YCM), a registered NDIS provider, people are always at the heart of what we do. Since opening our doors in 2020, we've grown to a team of 75 dedicated employees and proudly supported NDIS participants with more than 100,000 hours of quality care. Already...

  • Duty Manager

    1 week ago

    Southport, Australia Southport Sharks Full time

    **About us...** Southport Sharks is a premier sports, leisure and entertainment precinct located on the Gold Coast. Southport Sharks hosts over a million members annually and is one of the largest clubs in Queensland and on the Gold Coast. At Southport Sharks our team spirit doesn't just run on the footy field, our values include working as a team and...

  • Operations Manager

    6 days ago

    Southport, Australia Bedspoke Full time

    **Job Title**:Operations Manager **Location**:Gold Coast, Australia **Reports To**:General Manager **Hours**: Full-Time Position **Job Summary**:We are seeking a proactive and experienced Operations Manager to oversee day-to-day operations, staff performance, and guest satisfaction. This role involves ensuring smooth check-ins, managing maintenance...

  • Yard Operative

    1 week ago

    Southport, Australia Lyndons Full time

    Southport - Full TimeThe role: Yard Operative We see your role as one of the most critical roles for our business. You will be responsible for the productivity of the yard on a day-to-day basis and ensuring the operational and hands-on tasks are performed in a successful manner. Safety for our people is paramount: we live by our ‘Safety First, Always!’...

  • Office Manager

    2 weeks ago

    Southport, Australia NGU REAL ESTATE EAST BRISBANE Full time

    **Job Title: Office Manager** **Key Responsibilities**: - **Administrative Management**: - Manage office supplies and equipment, ensuring availability and functionality. - Maintain office policies and procedures, ensuring compliance with company standards. - **Facilities Coordination**: - Oversee maintenance of office facilities and equipment,...

  • Clinic Manager

    4 days ago

    Southport, Australia Qscan Group Full time

    Perfect opportunity to develop your leadership capability - Work alongside a passionate & hardworking team - Central location near a number of local cafes and restaurants **About Qscan** Qscan is an organisation that is passionate about seeing employees reach their potential. We want to see you develop, grow, and excel personally and professionally....

  • Gaming Floor Manager

    6 days ago

    Southport, Australia Southport Sharks Full time

    **About Us** **Southport Sharks** is one of the largest clubs in Queensland offering a multi-purpose events centre, restaurant, a café, four bars, 24/7 fitness centre, kids club, gaming facilities and free weekly entertainment, plus the Mantra at Sharks Hotel. **About the Role** As **Gaming Floor Manager,** you’ll be responsible for the daily...