Receptionist/administration

We are a fast growing green cleaning company servicing residential and commercial clients.

We have a fantastic opportunity available for a Receptionist/Admin Assistant to join our company.

Previous experience in managing day to day operations of a service based business a big advantage

must have previous experience in similar role

POSITION PURPOSE:

- take and manage bookings
- process payments
- manage social media pages
- basic bookkeeping
- basic lead generation
- ensure the efficient day-to-day operation of the office, and support the work of management and other staff.

Required Competencies:

- infusionsoft(CRM)
- Communication written and verbal
- database entry spread sheeting
- administration and clerical procedures
- customer service principles
- social media management
- Basic bookkeeping

Job Details:
Reception
- answer general phone enquiries using a professional and courteous manner
- direct phone enquires to the appropriate staff members
- reply to general requests promptly and accurately
- greet clients/suppliers/visitors to the organization in a professional and friendly manner

Scheduling
- Take customer booking requests, establish capabilities in relation to booking request
- book all works at mutually beneficial times
- provide daily job worksheets for operations teams, liaise with cleaning staff and contractors

Office Administration
- Update cleaners schedule on a daily basis
- Use computer word processing, spreadsheet, and database software to prepare reports, memos, and documents
- update and ensure the accuracy of the organisation's database
- provide secretarial and administrative support to management and other staff Coordinate the maintenance of office equipment
- daily bookkeeping
- Manage freelancers

**Job Types**: Full-time, Part-time, Permanent

Pay: $22.52 - $31.36 per hour

Expected hours: 25 - 40 per week

**Benefits**:

- Employee discount
- Gym membership
- Paid volunteer leave
- Professional development assistance

Schedule:

- 8 hour shift
- Monday to Friday

Supplementary Pay:

- Annual bonus
- Bonus
- Christmas bonus
- Overtime pay
- Penalty rates
- Performance bonus
- Retention bonus

**Experience**:

- Receptionist: 3 years (preferred)
- Customer service: 3 years (preferred)
- Administration: 3 years (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person

Expected Start Date: 15/09/2024