Administrative Assistant/receptionist

3 days ago

Hornsby, Australia Bee Psyched Full time

Bee Psyched is an establishing psychology practice looking for an Administrative Assistant to join our team in Hornsby NSW 2077.

**A little about us**

Bee Psyched is a trauma-informed psychology practice and we are passionate about providing effective treatment and support to a variety of individuals in our welcoming practice space located in Hornsby NSW 2077. We are a family-operated business, united in our mission to provide compassionate, friendly, and accessible therapeutic services, while holding utmost respect for the life stories we hear. We offer a warm, flexible, and collaborative environment to our clients as well as our team.

**About the role**

Bee Psyched is looking for an Administrative Assistant to welcome clients, liaise with third parties, and provide support to our growing team of clinicians. Your responsibilities will include:

- Welcoming clients to our practice;
- Utilising online booking system (Zanda) to manage bookings and payments;
- Booking in appointments with clients and answering questions about our practice;
- Conducting telephone intakes with new clients;
- Increasing awareness of our practice with referrers and other third parties/allied health professionals.
- Supporting the practice director and practice manager with other administrative tasks;
- Attending regular team meetings; and
- General cleaning and tidying of the practice.

**What we offer**

Bee Psyched offers a competitive renumeration package and a warm and supportive environment that encourages learning and collaboration. We also offer the following benefits:

- Access to on-site gym, pool, spa, and sauna;
- A convenient, secure location to work - only a 3 minute walk to Westfield Hornsby and a 5-minute walk to Hornsby Train Station; and
- Full on-site training and regular team meetings.

**What you offer**

We are looking for an Administrative Assistant who meets the following requirements:

- Exceptional communication skills, both written and verbal;
- Proven ability to build rapport with clients;
- Ability to work independently and part of a collaborative team;
- Excellent time management and organisational skills;
- Ability to build/nurture referral relationships with GPs (and other allied health professionals) effectively;
- Ability to juggle responsibilities and use practice management software (training provided);
- A warm, friendly demeanour with a commitment to using a trauma-informed approach (training provided);
- Openness to learning and growth, with a curious mindset;
- Current Working with Children’s Check;
- Recent Police Check;
- Previous experience working in a private practice (for allied health) desired; and
- Previous experience working with trauma-affected individuals desired.

At Bee Psyched, we strive to build long-term relationships with our team and to support them in achieving their professional goals as we grow together.

**Job Types**: Full-time, Part-time, Casual

Pay: $25.00 - $34.00 per hour

Expected hours: 15 - 38 per week

**Benefits**:

- Gym membership
- Professional development assistance
- Salary packaging

Work Location: In person

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