Service Administrator ERP

1 week ago

Brighton, Australia Minda Full time

**Systems Administrator ERP**

At Minda, we provide services and support to enable people living with an intellectual disability to reach their personal health and wellbeing goals and live their best lives.

As the state’s largest not-for profit provider of disability services, we provide supported independent living accommodation, stimulate continuous personal growth and development through supported employment and various community engagement options as well as allied health and respite services.

As a value-driven not-for-profit organisation, we are passionate about achieving greater outcomes and creating more meaningful experiences for both our clients and our staff.

**Our Values**

**Respect**: We respect the right of a person living with an intellectual disability to self-determination in living their best life.

**Heart**: We demonstrate care and love for those we support in all that we do.

**Opportunity**: We focus on the positive and what people can do rather than what they cannot do to create opportunities.

**Community**: We focus on the positive and what people can do rather than what they cannot do to create opportunities.

**The Role**:
**Key Responsibilities**:

- Manage and maintain the Technology One ERPsystem, including updates and upgrades
- Troubleshoot and resolve system issues and errors
- Monitor system performance and make recommendations for improvements
- Provide support and training to users of the system
- Work closely with other IT team members to ensure the system is integrated with other systems and processes
- Develop and implement security protocols to ensure the system is secure

***

**Requirements**:

- Bachelor’s degree in computer science/ information technology or equivalent experience
- Three (3) years or more of related experience is required.
- Experience as a systems administrator, with a focus on Technology One
- Experience with some or all of the following tech stacks: Microsoft Products, Power BI and SharePoint
- Experience implementing and maintaining Technology One system
- Strong troubleshooting and problem-solving skills
- Excellent communication and teamwork skills
- Ability to work independently and manage multiple tasks simultaneously
- Strong customer service and leadership skills with excellent verbal and written communication skills
- Experience with Technology One SME training is highly desirable

We are looking for someone who is aligned with our values and is driven to make a positive difference for the people we support. If that sounds like you, we are keen to hear from you.

**How to apply**:

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