Client Support Officer Schedules and Claims

5 days ago

Brighton, Australia Minda Full time

As the state’s largest not-for profit provider of intellectual disability services, Minda provides supported independent living accommodation, employment and community engagement options, as well as allied health and respite services.

Everything we do is underpinned by our values of Respect, Heart, Opportunity, and Community, and we recruit skilled people who share these values.

This is an exciting opportunity for a Client Support Officer with a sound understanding of NDIS billing requirements, to join our team on a full-time fixed term basis for 12 months. The role will ensure best practice outcomes by assisting to accurately and promptly bill for client services.

**What you will do**

Working as part of a friendly and collaborative team, you will do the following:

- Update service schedules in line with service agreements, and invoice approved claims.
- Arrange billing for service areas such as Transport, Home and Living supports and community participation.
- Ensure funding agreements for clients are implemented in line with NDIS plans and governance obligations.
- Respond to enquiries and resolve disputes.
- Perform reconciliations of billed services and investigate and correct billing errors.
- Provide reports as required to relevant Minda Service units and to Finance.
- Maintain strong relationships with stakeholders and work collaboratively with operational teams to resolve billing roadblocks.

**What you need for Success**
- Experience in invoicing/ accounts receivable, preferably related to NDIS services.
- Knowledge of NDIS requirements relating to pricing schedules, services and supports.
- Highly developed communication and relationship building skills.
- Proficiency in the Microsoft office suite of products, and experience using ERP’s.
- Sound experience with accounting systems and in working with large data captures.
- Excellent financial management and administration skills.

**Additional requirements**
- NDIS Worker Screening Check
- Working with Childrens clearance
- Unrestricted SA Drivers licence.

**What’s in it for you?**
- Work for the community and make a real difference.
- Enjoy flexibility, and salary packaging options.
- On site car parking and café facilities based at the gorgeous Brighton Beach.

**How to apply**

Applications should include a short cover letter outlining recent relevant experience, and an up-to-date resume. Applications close **18 November 2024.**

Interviews may commence prior to ad close.

**_Minda recognises that diversity in our workforce better equips us to support our clients’ individualised aspirations and goals. So, if you’re a person living with a disability, an Aboriginal or Torres Strait Islander person, part of the LGBTQIA+ community, from a culturally or linguistically diverse background or unique in any other way we would love to hear from you._

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