Clinical Effectiveness and BCSP Administrative Assistant

Go back University Hospitals Sussex NHS Foundation Trust (279)

Clinical Effectiveness and BCSP Administrative Assistant

The closing date is 14 October 2025

We are looking for a proactive and detail-oriented administrator to join our Bowel Cancer Screening Programme team. This Band 3 role supports clinical effectiveness audits and provides key administrative support to ensure smooth, timely, and high-quality service delivery. You will work closely with clinical and admin teams, supporting patient safety, data accuracy, and service improvement. Flexible working hours may be considered on appointment, subject to service needs.

Main duties of the job

Support clinical audits and quality improvement activities.

Manage patient bookings, records, and correspondence using BCSS and PAS systems.

Accurately enter and process patient data and feedback.

Assist in training and assessing non-registered staff under supervision.

Work with clinical and non-clinical colleagues to meet audit and governance requirements.

Prioritise tasks to support the delivery of an efficient screening service.

About us

At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We/'re proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.

We treat our patients and staff with the same compassion and empathy we expect for ourselves. We/'re here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our Wellbeing Programme for staff which is extensive and designed to support you when you need it, including where possible, flexible working to support work life balance - because we know that to look after others we must first look after ourselves.

As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.

We look forward to receiving your application and the start of your journey with UHSussex.

Job responsibilities

The Clinical Effectiveness and BCSP Administrative Assistant plays a vital role in supporting the delivery of high-quality, patient-centred care within the Sussex Bowel Cancer Screening Programme. Working closely with both clinical and administrative teams, the post holder will contribute to audit and quality improvement activities, ensuring compliance with governance frameworks, as well as managing a range of essential administrative tasks.

Key Responsibilities:

Support the implementation of clinical effectiveness and audit strategies under the guidance of senior staff.

Assist with data collection, analysis, and entry for audits and service reviews, helping to identify areas for improvement.

Maintain accurate patient records using national and local systems such as BCSS, PAS, and EPR.

Manage screening appointment bookings, send correspondence, and handle patient questionnaires and feedback.

Contribute to quality assurance by ensuring documentation and processes meet JAG and QA standards.

Assist in the assessment and support of non-registered administrative staff.

Liaise effectively with internal teams (SSPs, CNSs, Consultants, Admin) and external stakeholders (GPs, partner Trusts).

Prioritise and manage workload independently, ensuring timely and efficient service delivery.

Attend relevant meetings and actively support the Trusts governance and clinical effectiveness agendas.

Uphold Trust values including communication, teamwork, and inclusion in all interactions.

Person Specification

Qualifcations / Experience

- Educated to GCSE standard or equivalent, with passes in English and Maths
- Experience in an NHS setting

Skills

- Proficient in Microsoft Office applications (Word, Excel, PowerPoint, Outlook)
- Knowledge of audit or quality improvement processes
- Experience using NHS systems (e.g. PAS, BCSS, EPR)
- Familiarity with NHS policies, procedures, or pathways relevant to cancer screening or clinical governance

Equality, Diversity, and Inclusion

- Evidence of having undertaken own development to improve understanding of equality issues
- Evidence of having championed diversity in previous roles (as appropriate to the role).

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

University Hospitals Sussex NHS Foundation Trust (279)

£24,937 to £26,598 a yearPer Annum pro rata

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