Medical Receptionist

6 days ago

Mount Clear, Australia Kripa Health Full time

**About Us**: Mt Clear, Arch and Sebastopol Medical Centre are well-established medical practices in Ballarat, dedicated to providing exceptional patient care and a supportive working environment. We are seeking a dedicated and professional Medical Receptionist to join our team and contribute to our commitment to high-quality healthcare.

**Job Summary**: As a Medical Receptionist, you will be the first point of contact for our patients, providing excellent customer service and administrative support. You will manage patient appointments, handle inquiries, and assist with various office tasks to ensure the smooth operation of our clinic.

**Key Responsibilities**:

- **Patient Interaction**:

- Greet patients warmly and professionally upon arrival.
- Schedule and confirm patient appointments, including follow-ups and specialist referrals.
- Handle patient inquiries and provide information about services and procedures.
- **Administrative Duties**:

- Manage patient records and ensure accurate data entry.
- Process patient registrations, including updating personal information and verifying insurance details.
- **Financial Transactions**:

- Process payments and manage billing, including co-payments and insurance claims.
- Issue receipts and manage petty cash.
- **Clinic Coordination**:

- Assist medical staff with daily operations, including coordinating patient flow.
- Maintain cleanliness and organization of the reception area and waiting rooms.
- Ensure that all necessary supplies and equipment are stocked and ordered.
- **Compliance and Confidentiality**:

- Adhere to patient confidentiality and data protection regulations.
- Follow clinic policies and procedures for handling medical records and patient information.

**Qualifications**:

- Previous experience as a medical receptionist or in a similar administrative role is preferred.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Proficiency in Microsoft Office Suite and experience with medical software (e.g., Best Practice, MedicalDirector) is an advantage.
- Knowledge of medical terminology and understanding of basic medical procedures.
- Ability to work effectively both independently and as part of a team.

**Personal Attributes**:

- Professional demeanor and appearance.
- Empathetic and patient-focused attitude.
- Strong attention to detail and accuracy.
- Ability to handle sensitive information with discretion.

**How to Apply**:
**Application Deadline**: 31-08-2024

**S**outhern Cross GPs is an equal-opportunity company. We celebrate diversity and are committed to creating an inclusive environment for all employees.

**Job Type**: Part-time

Pay: $21.38 - $26.00 per hour

Expected hours: 15 - 30 per week

Work Location: In person

Application Deadline: 31/08/2024

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