Medical Receptionist

2 days ago

Mount Cotton, Australia Mount Cotton Medical Centre Full time

Mount Cotton Medical Centre are looking for an experienced, professional and friendly Medical Receptionist to join our supportive team. This is a position that involves casual hours (hours to be discussed) and must also be able to cover for staff on annual leave / sick leave at short notice.

**Responsibilities**:
In accordance with the practice policies and procedures, the Receptionist will:

- Greet patients and visitors
- Demonstrate Customer service skills.
- Liaise with GPs, other health professionals and staff
- Managing telephone calls and enquiries
- Booking appointments and managing multiple diaries
- Monitor stationery and place orders as required or directed
- Handle incoming and outgoing mail
- Handle cash, EFTPOS and other payments
- Manage Medicare and private billings
- Ensure the practice is always clean, tidy and accessible
- Participate in the practice risk management and quality improvement processes
- Maintain patient and practice confidentiality
- Contribute to the development of a culture consistent with the values of the practice.

**Essential**

The Medical Receptionist will have:

- Previous experience in a medical reception or similar administrative position
- previous experience with our practice software: Best Practice
- A friendly, professional, and empathetic demeanor
- the ability to maintain a high level of professionalism and confidentiality
- strong computer literacy
- excellent communication skills, written and verbal
- the ability to work independently, show initiative and work productively within a team environment
- CPR training undertaken within the past three years or willingness to participate in training
- work rights in Australia or be eligible for such.
- At least 1 year experience working in a Medical Centre

**Desirable**

The Medical Receptionist will have:

- working knowledge of Windows-based software systems (e.g. Word and Excel)
- an understanding of the Medicare Benefits Schedule
- an understanding of medical terminology, medical and allied health professional organisations and relevant stakeholders
- an understanding or experience in general practice accreditation and standards.

This position is a Level 3 position under the Health Professionals and Support Staff Award. Opportunity to work over multiple sites.

**Job Type**: Casual

**Experience**:

- Medical receptionist: 1 year (required)

Work Authorisation:

- Australia (required)

Work Location: In person

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