HR Operations Advisor

At HelloFresh, we want to change the way people eat forever by offering our customers high-quality food and recipes for different meal occasions. Over the past 10 years, we've seen this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world's leading meal kit company, active in 18 countries across 3 continents. So, how did we do it? Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers looking for delicious, healthy, and sustainable options. The HelloFresh Group now includes our core brand, HelloFresh, as well as: Green Chef, EveryPlate, Chefs Plate, Factor_, and Youfoodz.

Are you a people-person with a passion for building great workplaces? We're looking for a highly organized and collaborative Employee Engagement & HR Coordinator to be the heart of our Distribution Centre (DC) operations.

In this dual-focused role, you will be a champion for our people, driving employee engagement initiatives across all sites and ensuring our team feels valued, connected, and supported. At the same time, you'll provide critical HR administrative support, from managing rosters and workforce planning to assisting with recruitment.

This is a fantastic opportunity for someone with 3-5 years of experience in a similar role who thrives in a fast-paced environment. You'll use your expertise to build strong relationships, solve problems with a positive attitude, and help shape a vibrant and inclusive team culture. If you are passionate about people and excel at juggling multiple priorities with precision and care, we want to hear from you.

Please note, the internal title for this role is Employee Engagement Specialist.

You will

Employee Engagement & Culture Initiatives
- Develop and implement employee engagement strategies aligned with business and HR goals.
- Design and deliver internal communication and cultural programs across all sites (in-person and virtual).
- Coordinate company-wide engagement surveys and analyse data to support continuous improvement.
- Champion reward and recognition programs, wellness initiatives, and DEI activities.
- Maintain a yearly calendar of cultural events, staff communications, and engagement touchpoints.
- Collaborate with senior leaders to support change management and cultural alignment.

Workforce Planning & Scheduling Support
- Conduct daily workforce coverage checks for production lines every Monday, ensuring full staffing.
- Monitor rosters and cross-check actual attendance, identifying and resolving potential gaps.
- Liaise with Team Leaders and Supervisors to organise coverage and communicate issues promptly.
- Support urgent shift-filling and reallocation of labour across multiple lines.
- Stay connected with our workforce to understand availability, skill sets, and preferences.
- Assist in maintaining accurate timesheets and roster compliance in line with agreements.

HR & Administration Support (Ad Hoc)
- Provide generalist administrative support to the HR Officers across the employee lifecycle.
- Assist with recruitment coordination (e.g., scheduling interviews, onboarding).
- Support site-level reception or office administration tasks as required.
- Ensure timely and accurate data entry into HR systems and survey platforms.
- Assist in reporting, document preparation, and internal communications material.

You have/are
- 3-5 years in a similar role blending engagement, HR operations, and coordination.
- HR, Engagement, or OD experience preferred.
- Strong understanding of fast-paced rostering, scheduling, or workforce planning.
- 1-2 years in high-volume office administration/reception.
- Blue-collar recruitment experience is highly regarded.
- Passionate about employee wellbeing, inclusivity, and building a strong team culture.
- Strong communication skills due to the high amount of cross functional work involved.
- Highly organised, detail-oriented, and adept at multitasking.
- Builds strong relationships with a collaborative mindset.
- Proficient in HRIS, rostering, survey, and reporting tools; Google Workspace preferred.
- Adaptable, resilient, and solutions-focused under pressure.
- Committed to employee wellbeing, inclusivity, and team culture.

What you’ll get in return
- The chance to have a significant impact in a leading global food technology company
- Egoless environment, constant learning with room for personal growth
- Free access to Headspace
- HelloFresh Academies - internal learning & development
- A diverse and vibrant international environment, with offices in 18 countries
- Company discount - 70% off HelloFresh & 40% off Youfoodz

Start Date: Immediately available - Can wait a notice period

Duration: Permanent full time role. You must have the right to work full-time in Australia.

**Salary**: Competitive salary & employee benefits

Location: Eastern Creek - Parking On site

**Onsite starting requirement for Monday - 6am | Tuesday - Frid