Client Services Manager

1 week ago

Mawson Lakes, Australia Support Worker Co. Full time

Work in a high-performing and fast-paced environment
- Mentoring provided to help achieve the strategic plan of the organisation
- Dedicated budget for training and development for the first year of employment

**Overview of the role**:
As
**Client Services Manager,** you will be responsible for supporting the CEO with a small and committed leadership team to deliver quality outcomes for people living with developmental disability, and/or Autism.

You understand the concept of and can demonstrate, commitment to servant leadership. You will ensure continuous and open collaboration resulting in sound operational and financial performance across existing and emerging services.

Exemplary customer service, together with the sustainability of the business is a key focus of your role. Specifically, you will contribute to the growth of NDIS revenue streams while implementing operational efficiencies.

You will role model the leadership behaviours and values that contribute to a high-performing and engaged culture. Lived experience of disability or service expertise in disability and healthcare governance roles is
**essential.**

**You are involved in the following key areas of responsibility**:

- Operational Excellence in NDIS and Dept Child Protection Service Delivery
- NDIS Quality & Safeguarding compliance and restrictive practice reporting framework
- Financial Performance
- People & Culture
- Environment, Health & Safety
- Clinical Governance

**What we are looking for**:

- Excellent customer service and proactive relationship management skills.
- Experience in financial/ budget program management
- Excellent verbal and written communication skills.
- Highly organised, able to prioritise and manage multiple tasks.
- Positive, energetic, and savvy manner.
- Proven ability to work to strict deadlines
- Previous experience in a similar role in the community services sector
- Attention to detail and accuracy.
- Ability to work effectively under pressure.
- High level of initiative and work well in a team environment.
- Stays well-informed of industry news, trends, and changes

**About You**:

- Experience in leading, managing, and coaching staff
- Strong knowledge of the disability sector and NDIS, preferably experience with Supported Independent Living
- Experience in a dynamic management role that is fast-paced where no two days are the same
- High attention to detail with a strong work ethic and a passion for supporting people with a disability
- High level of customer service experience
- Demonstrated ability to be effective in all areas of risk management and incident reporting
- A clinical background in disability services will be well regarded

If you have a passion for positively impacting people’s lives, exceptional organisational skills, and a strong understanding of compliance requirements; we encourage you to apply.

Please note, only successful applicants will be contacted.

  • Client Service Manager

    2 weeks ago

    Varsity Lakes, Australia Chandler Macleod Full time

    **About the Company**: Our client is a leading Financial planning firm with a tight knit team. They pride themselves on the great work life balance and team culture. Our client provides holistic advice for clients with the goal of providing customers with an effective strategy to help them achieve their financial goals within a timeframe. They provide the...

  • Service Coordinator

    1 day ago

    Mawson Lakes, South Australia Adelaide Aspire Full time $60,000 - $90,000 per year

    Our client has been at the forefront of its field for over thirty years and is continuing to experience significant growth. This group delivers on client expectations, acknowledges its staff, and considers its excellence in service delivery pivotal to its success. As a Service Coordinator, you will be crucial in scheduling work for a small team of service...

  • Disability Support Worker

    2 weeks ago

    Mawson Lakes, Australia National Disability & Community Services Full time

    National Disability and Community Services (NDCS) is seeking a compassionate and experienced Disability Support Worker to join our team. In this role, you will provide support and assistance to clients with disabilities, as well as those facing age-related challenges and mental health issues, within a community setting. **Responsibilities**: - Provide...

  • Disability Support Worker

    2 weeks ago

    Mawson Lakes, Australia National Disability & Community Services Full time

    National Disability and Community Services (NDCS) is seeking a compassionate and experienced Disability Support Worker to join our team. As a Mental Health Worker, you will be responsible for providing support and assistance to clients with mental health issues in a community setting. **Responsibilities**: - Provide emotional support and counseling to...

  • Client Services Manager

    2 weeks ago

    Springfield Lakes, Queensland, Australia Loan Market Full time $90,000 - $120,000 per year

    Why you'll want this roleProgress your career – pathway into Mortgage Broking with direct mentoring from a broker with 20+ years' experienceGet variety – exposure to multiple lenders, land & construction finance, first home buyers, and complex dealsBe rewarded – competitive salary + monthly team bonus based on group targetsBalance work + life –...

  • Manager: Library Services

    1 week ago

    Mawson Lakes, Australia University of South Australia Full time

    Based in the University Library at the Mawson Lakes campus - Full-time, continuing position - Commencement Salary: $123,186 per annum (plus 17% superannuation) **About the Role** The Manager: Library Services is responsible for the entire Library team based at a given campus. This position is responsible for addressing strategic campus and Division based...

  • Property Managers

    7 days ago

    Mawson Lakes, South Australia HOSO REAL ESTATE Full time $90,000 - $120,000 per year

    About the roleWe are seeking an experienced Property Manager to join our team at HOSO REAL ESTATE in Mawson Lakes, SA. In this full-time role, you will be responsible for the seamless management of our residential property portfolio, ensuring optimal tenant satisfaction and maximising investment returns for our clients.What you'll be doingEffectively manage...

  • Property Manager

    1 week ago

    Mawson Lakes, Australia Essential Property Management Full time

    IMMEDIATE START- Join a three generation family business - Be part of a collaborative, fun and growing team - Office in Mawson Lakes As a landlord, our Principal Michele was constantly frustrated by the lack of communication and care from her Property Manager. She often wondered whether she could do a better job and started her own business:. Essential...

  • Property Manager

    2 days ago

    Mawson Lakes, Australia Essential Property Management Full time

    FULLTIME OPPORTUNITY- IMMEDIATE START- Join a three generation family business - Be part of a collaborative, fun and growing team - Office in Mawson Lakes As a landlord, our Principal Michele was constantly frustrated by the lack of communication and care from her Property Manager. She often wondered whether she could do a better job and started her own...

  • Casual Cleaner

    2 weeks ago

    Mawson Lakes, Australia Swish Cleaning Services Full time

    Casual Cleaner - Evening Shifts **We are seeking cleaners who are available for Friday nights and other weeknight shifts across both the CBD and northern suburbs. We currently have two evening shifts available each week, with the potential for additional hours as demand grows.** - Please note that this is an employment opportunity; we are looking for...