Cyris Business Support Officer

4 days ago

Canberra, Australia ACT Government Full time

Child and Youth Record Information System (CYRIS) is the client management system that has been operational since November 2019. It spans all CYPS, Child and Family Centre, Child Development Service and Bimberi Residential Service areas, providing an integrated view for the management of clients. It is used to provide access to information, capture important child and young people records, increase statutory and record keeping compliance, and will provide a vehicle for children, young people and carers to contribute to their records.

The CYRIS Business Support Officer role provides support for the effective functioning of CYRIS, from both from the system and business implementation perspectives. Specifically, the support officer will assist with Support Desk Assistance, the management of business process issues, testing and rollout of new functionality, ongoing training, data quality, system documentation, contract management and governance secretariat support.

Initially the position will report to Assistant Director, Governance and Business Process. The position will also be required to work closely with ACT Digital Data and Technological Solutions (DDTS).

The ACT Public Service supports workforce diversity and is committed to creating an inclusive workplace. As part of this commitment, Aboriginal and Torres Strait Islander peoples, people with disability, culturally diverse people and those who identify as LGBTIQ are encouraged to apply.

**Eligibility/Other Requirements**: Prior to commencing this role, a current registration issued under the _Working with Vulnerable People (Background Checking) Act 2011_ is required. For further information on Working with Vulnerable People registration refer to - Working with vulnerable people (WWVP) registration (a ct.gov.au)

This position work in activity-based working (ABW). Under ABW arrangements, officers will not have a designated workstation/desk. This Position may also work from different work locations.

**How to Apply**: Please submit your written response of no more than two pages to the Position Requirements (Selection Criteria) in the attached Position Description, a current curriculum vitae and details of two referees. Please ensure that one of the referees is your current or immediate past supervisor.

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