
Engagement Support Officer
2 weeks ago
**As our Engagement Support Officer, you will**: - Support the delivery of community and stakeholder engagement campaigns, through independent completion of tasks using discretionary judgement to ensure program deliverables are achieved within project milestone timeframes. Work under guidance to determine and implement own work priorities, follow established procedures and track progress of individual deliverables in alignment with project requirements. Consult with team members to ensure effective coordination of activities reflecting the overarching stakeholder engagement strategy. Demonstrate excellence in customer service when liaising with internal stakeholders and managing incoming enquiries from external stakeholders through a client relationship management system. Respond to queries within knowledge base or delegate queries to the appropriate officer for action. Escalate complaints and identify reputational risks and issues in relation to potentially sensitive matters and circumstances. Liaise with external service providers to achieve optimal outcomes for project deliverables. Use program systems and mapping systems to effectively plan and report project activities. Identify continuous improvement opportunities for optimal delivery of tasks to meet project outcomes. Contribute to identifying enhancements to the programs client relationship management system and undertake user acceptance testing.
You may haveExperience in using a client relationship management system and task management softwareThe work we do is widespread and varied, but our people are united by an innate sense of purpose, and a passion to serve their fellow Queenslanders. Our people are talented, down-to-earth, and resilient, and the work they do every day fills them with gratification and pride. This is what keeps them coming back.
**Here are some other reasons why our people choose us**: - Have visible impact in your community, and directly contribute to making Queensland a better place to live. Flexible working options that encourage a healthy work-life balance. Salary sacrificing options and competitive superannuation through QSuper. A variety of fantastic leave benefits, supported across the broader Queensland public sector. Access to confidential free counselling for you and your immediate family members through our employee assistance program. We are committed to preventing violence against women and are proud to be a White Ribbon accredited workplace.
Applications to remain current for 12 months.This work is licensed under a Creative Commons Attribution 3.0 Australia License.
-
Senior Support And Engagement Officer
2 days ago
Brisbane, Queensland, Australia EducationHQ Full timeSenior Support and Engagement Officer - Education Systems Engagement Senior Support and Engagement Officer - Education Systems Engagement3 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features.Permanent job recruited via Department of Education and Training (Queensland) (Brisbane, Queensland, Australia)Job...
-
Client Engagement Support Officer
3 days ago
Brisbane, Australia Queensland Health Full timeThe roleThe Client Engagement Support Officer provides divisionally dedicated engagement by supporting business areas with record keeping and information management. The position works with the business areas of the Department to support the use of an Enterprise Wide electronic document records management system (eDRMS) as a business enabling tool for...
-
Engagement Officer
3 days ago
Brisbane, Australia Queensland Government Full time**The opportunity as our Engagement Support Officer, you will**: - Support the delivery of community and stakeholder engagement campaigns, through independent completion of tasks using discretionary judgement to ensure program deliverables are achieved within project milestone timeframes. - Work under guidance to determine and implement own work priorities,...
-
Engagement Officer
1 week ago
Brisbane, Australia Queensland University of Technology Full time$74,013 to $83,479 - Fixed-term, full-time - Gardens Point **Who are we looking for?** We are seeking a Engagement Officer to join Research Infrastructure, Research Portfolio, Academic Division. The goal of the Engagement Officer is to ensure end-users and stakeholders utilise VISER facilities and infrastructure reliably, effectively, and with ease. The...
-
Brisbane, Australia Education Full time**About the Department**: The Department of Education is dedicated to building an inclusive and diverse workforce that reflects the community and schools we support by treating everyone with respect and dignity. This starts with recruitment and selection. The methods of assessing suitability in the recruitment process may vary. This includes making...
-
Principal Support and Engagement Officer
5 days ago
Brisbane, Australia Education Full time**About the Opportunity**: The Principal Support and Engagement Officer reports to the Manager, Education Systems Engagement, Customer Engagement, Information and Technologies Branch and is responsible for delivering the following program of work: - Annual i-Educate conference - see here - the department's premier technology conference for ~650+ Queensland...
-
Engagement Officer
1 week ago
Brisbane, Australia Tourism, Innovation and Sport Full timeAs an Engagement Officer you are required to: - Engage and maintain local networks and identify partnership opportunities with key stakeholders (including but not limited to Local Councils, regional sport and recreation organisations, non-Government organisations and other government departments) and work in partnership with these stakeholders on key...
-
Principal Support and Engagement Officer
2 weeks ago
Brisbane, Australia Education Full time**About the Role**:As the Principal Support and Engagement Officer you will**: - Work collaboratively and flexibly within the Enterprise Application and Enhancements team to support a diverse range of change management and operational activities - Lead the team in progressing strategic priorities, building and maintaining strong engagement with the team's...
-
Engagement Officer
1 week ago
Brisbane, Australia State Library Full timeDesigning and implementing creative, appealing and collaborative engagement activities and documentation to promote State Library collections. This includes the creation and delivery of client focused strategies and researched content for engagement onsite and online as well as providing specialist advice on selection, interpretation and discovery of the...
-
Senior Support and Engagement Officer
6 days ago
Brisbane, Queensland, Australia Queensland Government Full timeAre you interested in being a member of a team that actively engages in emerging technologies, and seeks to solve complex and complicated problems facing schools in their use of digital technologies?Do you share our passion for developing and providing expert, evidence-based advice using effective research and design processes?Are you keen to be part of a...