Defence Support Projects Officer

**About Penske**:
With over 1,100 employees across Australia and New Zealand, **Penske** is an iconic brand in both the business and racing worlds and a Fortune 500 company with a global presence. We operate across some of the most dynamic on and off-highway markets in the country, including road transport, energy solutions, mining, rail, defence and commercial marine. Penske is a leading distributor of premium power systems solutions from **_mtu_**, Detroit** and **Allison Transmission** and the authorised distributor of **Western Star Trucks, Dennis Eagle and MAN** **Truck & Bus**.

**Your New Opportunity**:
We are currently seeking an energetic and customer focussed individual to coordinate Defence related services, projects and through life support activities across our National Branch Network for current and future Defence projects.

**About You**:
You will have a proven technical and/or logistics background either the marine, mining, defence or relevant equipment manufacturing/distribution industries. Wide technical and customer service experience with minimum 5 years is highly preferable. Customer relationship management and technical proficiency are highly regarded skills required to be successful in this role. Your skills will include:

- Competent in Microsoft Office Suite, in particular Outlook, Excel, Project, Word & PowerPoint;
- Excellent communication, analytical and problem solving skills;
- Experience in Heavy Vehicle, Mining, Defence or similar industry with service experience coordinating key customer accounts. A mechanical background is desirable;
- High level interpersonal skills with a demonstrated ability to build effective working relationships;
- Ability to work autonomously;
- Ability to process and handle large documents within a contracting environment;
- For dual citizens, International Traffic in Arms Regulations (ITAR) and Export Administration Regulations (EAR) are applicable to this role and as such, your nationality may be a factor in determining your suitability for this role.
- Demonstrate an understanding of Defence culture.
- Ex-Army and Air Force personnel with Technical, Mechanical or Logistics background are encouraged to apply.
- Ability to interact in a multi team environment and function well in this environment;
**Responsibilities will include**:

- Liaising with relevant stakeholders to ensure scheduled and unscheduled maintenance and servicing activities are undertaken, undertake administrative reporting requirements and ensure all processes and tasks are completed to meet contractual requirements.
- Liaise with Defence customer maintenance administrators to support and deliver Defence repair order works utilizing the National Penske network.
- Generate quotes for Adhoc services.
- Ensure effective liaison between Defence customers and our internal operations for Parts requirements.
- Be the point of contact for Defence customers to coordinate and resolve any required warranty issues.
- Review and monitor progress for the provision of services in accordance with agreed completion dates / milestones and review and monitor quality and workmanship.
- Co-ordinate closely with; Service, Sales and Parts Departments to meet Defence customer base demands for goods and services offered by Penske.
- Coordination of work completion certifications and other specific information required by Rheinmetall, the CoA and other current and future Defence Customers.
- Ability to undertake regular Interstate and some international travel will be required.

**Why choose Team Penske?**

At Penske, we know that it is our people at the heart of our success, and we want to make sure you have everything you need to do a great job. That is why as well as a great work environment, we offer the following benefits:

- Accredited Training & Development Programs
- Commitment to providing the highest levels of safety, technical and leadership training
- Competitive Remuneration
- Reward and Recognition Programs
- Refer a friend and we'll pay $4,000 for Diesel Technicians & $1,000 for all other roles
- Employee Assistance Program
- Family Friendly Benefits including Paid Parental Leave
- Access to Discounted Travel, Health Insurance & Motor Vehicle benefits

**Be ambitious. We are.