Secretary/receptionist

Location: Melbourne | Northern Metropolitan

Job type: Not provided

Organisation: The Royal Women's Hospital

**Salary**: Salary not specified

Occupation: Administration/Secretarial, Communications, Marketing and Media, Finance, Human Resources, IT and Telecommunications, Information Management

Reference: 24770

**Neonatal Services - Department Secretary / Receptionist**

**Ongoing - 38hrs per week**

The Royal Women’s Hospital is Australia’s first and largest specialist hospital dedicated to improving the health and wellbeing of newborns and women of all ages. To join the Women’s is to be instrumental in forging progress towards health equity for women from ground-breaking research through to the bedside delivery of multi-disciplinary clinical care.

Creating exceptional experiences is at the heart of everything we do for our patients, their families, and our people across our specialised services within maternity, neonatal and women’s health.

Neonatal Intensive Care Unit (NICU) is a tertiary Level 6A unit where specialist care is provided to sick and premature babies across the Victoria. On average 1600 babies are admitted each year. The unit also has a key role in providing education and training for local, national and international health care professional and has an extensive research program that include long term care follow-up. Our Neonatal Research team is also recognised as a leading international health professionals.

The Neonatal Intensive Care Unit has been designed as one unit with both intensive care and SCN Nursery Pods: with a total of 59 cots. The NICU model of care is underpinned by several principals which were developed to improve consistency of care and the engagement of families.

**Your contribution**

The purpose of the Department Secretary is:

- To provide clerical administrative support across Neonatal Services in collaboration with the Clinical Operations Support (COS).
- To provide support to the nursing management team with diary management, meeting management and day-day clerical duties across the Neonatal Services

**About you**

To be successful within this role you will need to have:

- Do you have an Adminstration or Secretarial qualification / certificate or other?
- Extensive Experience in Adminstration / Personal Service
- Be a permanent resident or citizen of Australia or hold a valid VISA with appropriate work rights
- Ability to perform administrative / customer service tasks in a high volume and complex environment?
- Highly developed interpersonal Skills, including customer service and stakeholders relationship maintenance.
- Ability to record minutes at meetings
- Ability to Problem Solve
- Previous experience with an Electronic Medical Record

**Our offering**

When you join the Women’s you unite with talented people who share your purpose and unwavering determination to advance health outcomes for all women. You will find a workplace that is collaborative, progressive and passionate about learning and working together in multi-disciplinary teams to ensure you find the**_ exceptional _**in your everyday.

We are proudly Breastfeeding Association accredited. The Women’s is committed to gender equity principles and our people have an awareness of and sensitive approach to violence against women/family violence matters.

**Ready to make the move?**

**COVID-19 Vaccination Requirement***

Please be aware that in line with the Health Minister's Covid-19 Mandatory Vaccination Order, all workers at the Women's regardless of role, will be required to be fully vaccinated (3 doses) for COVID-19 or hold an acceptable medical exemption.

**Influenza Vaccination Requirement**

In line with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, some health care workers are now required to have their flu vaccination to work in health care. Evidence of vaccination is required.

As this role fits into category C of the departments risk ratings, applicants are strongly encouraged (although not required) to be vaccinated against influenza.)

All applicants will be required to provide acceptable evidence of their vaccination status.