Admin Assistant/receptionist

7 days ago

South Brisbane, Australia Australian Audiology Services Pty Ltd Full time

Set up appointments by calling up existing clients and reaching out to new customers who walk in the mall.
- Establish and accurately prepare customers records with the required paper work
- Complete data entry to record call notes, suggestions and questions.
- Helping large volume of customers every day with positive attitude and focus on customer satisfaction.
- Assist call-in customers with questions and orders.
- Address customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Maintain accurate and current customer account data with manual forms processing and digital information updates.
- Assist customers in making informed purchase choices and selecting products.
- Attend to customer complaints and processed product return or replacement requests.
- Kept customer spaces clean, neat and organized for maximum appeal.
- Process customer payments, generated bills and lodge claims in HSP portal.
- Other Miscleeaneous Admin duties.

**Job Types**: Part-time, Full-time

**Salary**: $52,000.00 - $58,000.00 per year

**Benefits**:

- Employee discount

Schedule:

- 8 hour shift

Supplemental pay types:

- Christmas bonus
- Performance bonus

Work Authorisation:

- Australia (required)

Work Location: In person

**Job Types**: Part-time, Casual
Part-time hours: 20 per week

**Salary**: $55,000.00 - $60,000.00 per year

Schedule:

- Fixed shift

Supplemental pay types:

- Commission

Work Authorisation:

- Australia (required)

Work Location: In person

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