Admin Assistant/receptionist
2 weeks ago
Set up appointments by calling up existing clients and reaching out to new customers who walk in the mall.
- Establish and accurately prepare customers records with the required paper work
- Complete data entry to record call notes, suggestions and questions.
- Helping large volume of customers every day with positive attitude and focus on customer satisfaction.
- Assist call-in customers with questions and orders.
- Address customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Maintain accurate and current customer account data with manual forms processing and digital information updates.
- Assist customers in making informed purchase choices and selecting products.
- Attend to customer complaints and processed product return or replacement requests.
- Kept customer spaces clean, neat and organized for maximum appeal.
- Process customer payments, generated bills and lodge claims in HSP portal.
- Other Miscleeaneous Admin duties.
**Job Types**: Part-time, Full-time
**Salary**: $52,000.00 - $58,000.00 per year
**Benefits**:
- Employee discount
Schedule:
- 8 hour shift
Supplemental pay types:
- Christmas bonus
- Performance bonus
Work Authorisation:
- Australia (required)
Work Location: In person
**Job Types**: Part-time, Casual
Part-time hours: 20 per week
**Salary**: $55,000.00 - $60,000.00 per year
Schedule:
- Fixed shift
Supplemental pay types:
- Commission
Work Authorisation:
- Australia (required)
Work Location: In person
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