Customer Relationship Manager

7 days ago

Melbourne, Australia Origin Energy Full time

Salary + annual bonus and performance review
- CBD location, close to public transport | hybrid working
- Melbourne or Sydney based

**Delivering good energy starts from within**

It’s an exciting time to join Origin. Creating a great place to work means together we’re powering a cleaner, smarter energy future. We’re always looking for better ways to deliver for our customers - and for our people.

**About the role**

As a Customer Relationship Manager, you will take ownership of a portfolio of high value Enterprise accounts for Origin Zero, ensuring the satisfaction, retention and growth of your accounts are aligned to particular industry segments. Partnering with clients who are focused on their journey toward Net Zero, you will build strong trusted relationships with key stakeholders to develop innovative decarbonisation solutions such as; solar, battery energy storage, gas co-generation, centralised hot water and metering.

**Duties**
- Act as a trusted advisor to high value accounts by developing a deep understanding of each customer’s unique business needs, goals and challenges
- Anticipate customer needs, proactively address any potential challenges or issues that may arise and resolve escalations
- Identify opportunities to maximise value delivered to customers and grow revenue within your assigned portfolio
- Proactively engage customers throughout their lifecycle with Origin Zero to enable proactive contract extensions and retain customers Ensure all elements of the contract are met and Origin Zero delivers on our commitments

**Skills & Experience**
- Experience in a similar Customer Relationship/Success, Account Management role
- Proven experience and knowledge working with Energy products (essential)
- Detail oriented with exceptional organisational skills
- Ability to thrive in a face-paced environment and handle multiple priorities simultaneously Proficient in using CRM software

**Benefits**
- Discounted Origin products benefits for employees, including Electrical, Gas and Internet offers
- Hybrid working environment, opportunity to connect with your team in our CBD office while working from home a couple of days a week
- Competitive salary + annual performance bonus + performance based reviews
- Origin 360 Electric Vehicles (EV) employee subscription offers a fantastic range of EVs, with flexible month-to-month plans and no lock-in contract.
- Free and confidential counselling for employees and family members.
- A great high energy team, that encourages interesting, rewarding, and engaging work

**Origin - Where good change happens.**

At Origin, we’re powered by people who believe in creating change.

Enjoy a challenging career in an exciting industry where you can grow and explore your potential. If you think you have transferable skills, an appetite to learn and would be a great fit, we’d love to hear from you.

**_Origin recognises Aboriginal and Torres Strait Islander Peoples as the Traditional Custodians of country throughout Australia, and we pay our respects to Elders past, present and future._

  • Family Relationship Counsellor

    3 days ago

    Melbourne, Australia Relationship Matters Full time

    About the role About the role We are seeking an experienced self-motivated, client-focused family and relationship counsellor. You will undertake intake and assessment interviews, and offer counselling and deliver evidence based therapy to individuals, couples and families including clients seeking assistance with their relationships under the provisions...

  • Family Relationship Counsellor

    2 weeks ago

    Melbourne, Australia Relationship Matters Full time

    About the role About the role We are seeking an experienced self-motivated, client-focused family and relationship counsellor. You will undertake intake and assessment interviews and offer counselling and deliver evidence-based therapy to individuals, couples and families including clients seeking assistance with their relationships under the provisions of...

  • Customer Relationship Manager

    2 weeks ago

    Melbourne, Australia Credit Corp Group Limited Full time

    Customer Relationship Manager **Customer Relationship Manager** **Job no**: 494676 **Work type**: Full-time **Location**: Melbourne **Categories**: Collections, Customer Service & Call Centre - Melbourne CBD location, a short walk from Southern Cross Station and local shops and eateries - Hybrid WFH flexibility for work-life balance and no weekends - No...

  • Customer Relationship Manager

    2 weeks ago

    Melbourne, Australia LiveBig Full time

    Voted Best Place To Work in Australian Healthcare by Australian Financial Review - Work/life balance - paid leave for volunteering, pets, study and wellbeing - Join a business with sustained well-paced growth and a quality service focus **LiveBig** is a specialist allied health team providing therapy and assessment services for people with disability. We...

  • Customer Relationship Manager

    10 hours ago

    Melbourne, Australia VOCUS Full time

    Hybrid Environment - Awesome employee benefits and a dynamic team environment! - Do it. Own it. Love it. Our business is crazy about customers. We use disruptive thinking every day to deliver incredible experiences to our customers and teams. We empower our people to **Do it. Own it. Love it**. and that’s why they choose to work for us. Here, it’s never...

  • Customer Relationship Manager

    3 days ago

    Melbourne, Victoria, Australia beBeecustomer Full time $100,000

    Senior CRM StrategistThis role is responsible for developing and executing customer relationship management strategies to drive engagement, retention, and lifetime value.

  • Customer Relationship Manager

    2 weeks ago

    Melbourne, Australia JLL Full time

    JLL supports the Whole You, personally and professionally. Shaping the future of real estate for a better world At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working. We bring to life...

  • Customer Relationship Manager

    2 days ago

    Melbourne, Victoria, Australia beBeeRelationship Full time $90,000 - $120,000

    Customer Support SpecialistOur customer support team is dedicated to delivering exceptional service to our customers.About the RoleWork collaboratively with cross-functional teams to resolve customer queries and concernsProvide timely and accurate information to customers via various channelsDevelop and maintain strong relationships with customers to...

  • Relationship Manager

    22 hours ago

    Melbourne, Australia Sportsbet Full time

    **Overview** As a Relationship Manager for our Premium team, you are responsible for providing outstanding service to our most valued customers. **About us** Sportsbet's purpose is to bring excitement to life for its customers and we do this by over-delivering on excitement through serious fun, disrupting the status quo and living our values. We’re a...

  • Customer Relationship Manager

    2 days ago

    Melbourne, Victoria, Australia beBeeSeniorPropertyManager Full time $80,000 - $120,000

    At LongView, we are changing the Australian housing market to make homeownership more accessible and empowering buyers with expertise.Our award-winning team of property professionals has decades of real-world experience in buying and managing thousands of properties.We marry field expertise with proprietary data science and innovative financial structures to...