Service Desk

My Forms - My Tests - My Interviews - My Details **APS6 - Systems Administrator, Service Desk**: - A great opportunity to provide your technical expertise to support the National Library’s service desk - Work in a supportive, flexible environment The National Library of Australia is seeking to fill the important role of **APS6 System Administrator,...

My Forms - My Tests - My Interviews - My Details **APS 6 - Program Manager, Service Desk**: - A great opportunity to influence and support Library staff utilising your superior technical and problem-solving skills - Manage the general day-to-day issues that arise in a technical support team by setting its priorities through rostering and providing support...

**What success looks like in this role**: - Supervise the efforts of Service Desk teams within Australia. - Directs Service Desk team members in their day-to-day activities by serving as an escalation point for issues referred to by Service Desk team members, clients or other teams. - Mentors team members to build new skills. - Collaboration within the team...

**Location**: Canberra, Sydney **Contract Type**: Permanent MinterEllison is one of Australia’s largest law firms, with nearly 200 years of business history. We're known for our legal and consulting expertise - and for our inclusive and authentic character. Our purpose is to create sustainable value with our clients, people and communities. That means...

Seeking a motivated Service Desk Analyst to provide support to a geographically dispersed network. **Your new company** **Your new role** As the Service Desk Analyst your day-to-day role will be supporting the Service Desk Manager in the administration of matters relating to provision of planning and delivery support activities, this includes...

6-month contract with possible 12-month extension - Located in Canberra - Ability to obtain a security clearance **Service Desk Analyst** - **6-month Contract with possible 12-month extension**: - **Located in Canberra**: - **Ability to obtain a security clearance** Our Federal Government client is seeking a **Service Desk Analyst** with strong abilities...

Exclusive Opportunity to be a part of one of the ACT's biggest Digital Transformations **Your new company** Hays is working with its client, one of the foremost institutions in the Canberra market on an exciting new partnership which aims to deliver one of the most exciting and contemporary digital transformations in recent memory. This transformation has a...

**Classification**: Senior Manager 1 (Information Technology) **Salary package**: $122,133 - $127,967 plus 17% superannuation **Term**: Full Time, Continuing - Lead the team through strategic and operational transformation - Drive the implementation of a ITIL based support model - Promote IT service management policies, standards and procedures and ensure...

Are you an experienced Service Desk Manager who is passionate about driving service excellence and building high-functioning teams? Do you thrive in complex IT environments and are customer-focused with a proven track record of delivering exceptional support?_ - If so, we have an exciting opportunity for you to join one of Australia’s iconic institutions...

Service Desk Analyst Location: Canberra **Responsibilities**: - Diagnose and resolve technical issues related to hardware, software and network problems - Escalate more complex issues to second-level support as necessary - Document all incidents and service requests in the ticketing system - Monitor and prioritize the ticket queue to ensure timely...