Monitoring Officer
2 days ago
**0041604**
**Perth, Western Australia AU**
Code Red, part of Chubb Fire & Security, is looking for a calm and engaging Monitoring Officer for its call centre which operates 7 days a week 24/7 located in Jandakot. This role is ideal for someone who can commit to work rotating 12-hour day and night shifts, on 4 days on 4 days off, 4 nights on 4 nights off roster. The 12-hour shifts will be either 6.00am - 6.00pm or 6.00pm - 6.00am and may be requested at short notice to cover absenteeism or annual leave.
**Key responsibilities of the role**:
- Ensuring all alarms and calls are actioned, and complaints are resolved or escalated in accordance with Response Centre procedures.
- Effectively communicating with internal and external customers including Emergency Services.
- Working with and supporting different areas within the business, including our Customer Service team.
- Obtaining and evaluating all relevant information to handle enquiries and complaints and performing customer verifications.
- Ensuring all alarm events are actioned.
- Maintaining a reputation for caring and professional service to clients and their associated contacts.
**To be successful, you will have**:
- Strong customer service experience on the phone or face to face, ideally within monitoring, emergency or helpline call centres.
- Good interpersonal and communication skills with the ability to deal with a broad range enquiries.
- Savvy with technology, and able to pick up new digital technologies with ease.
- National Police clearance or/ability to obtain and maintain.
- First Aid qualified or/ability to obtain and maintain.
**In return Chubb can offer you**:
- A permanent position within a supportive team and established organisation.
- Great work-life balance - 4 on 4 off - day and night shifts.
**How to apply**
**“We believe in diversity and inclusion and welcome applicants from different backgrounds. This includes First Nations people, people with disability, LGBTIQA+ and all cultural and language backgrounds.”
-
Monitoring Operator
1 week ago
Perth, Australia Chubb Fire & Security Pty Ltd Full timeMonitoring Officer Jandakot, Perth WA Customer Service - Call Centre (Call Centre & Customer Service) Full time About us A leading provider of fire safety and security solutions, we at Chubb Fire & Security are driven by a powerful purpose - to make the world a safer place. We start by living by our value of PROTECT PEOPLE FIRST. We are an industry...
-
Monitor Roll-out Assistant
2 days ago
Perth, Australia HAYS Full timeLooking for an individual to assist in the roll-out of new computer monitors across a Department in Perth **Your new company** A major State Government department in Perth, is seeking a hardworking individual to assist in the roll-out of new computer Monitors across various department locations. You will be required to support three Perth CBD office...
-
Monitoring Operator
2 weeks ago
Perth, Australia Chubb Fire & Security Pty Ltd Full timeMonitoring Operator Jandakot, Perth WA Customer Service - Call Centre (Call Centre & Customer Service) Full time About us A leading provider of fire safety and security solutions, we at Chubb Fire & Security are driven by a powerful purpose - to make the world a safer place. We start by living by our value of PROTECT PEOPLE FIRST. We are an industry...
-
Monitoring Operator
7 days ago
Perth, Western Australia Chubb Fire & Security Pty Ltd Full time $60,000 - $90,000 per yearMonitoring OperatorJandakot, Perth WACustomer Service - Call Centre (Call Centre & Customer Service)Full timeAbout usA leading provider of fire safety and security solutions, we at Chubb Fire & Security are driven by a powerful purpose - to make the world a safer place. We start by living by our value of PROTECT PEOPLE FIRST. We are an industry leader and...
-
Manager Compliance and Monitoring
3 days ago
Perth, Western Australia Department of Local Government, Industry Regulation and Safety (LGIRS) Full time $90,000 - $120,000 per yearThe Department of Local Government, Industry Regulation and Safety (LGIRS) is more than just an employer. We aim to provide our employees the opportunity to:Contributegive back to your community, share your knowledge and improve safety.Developgrow your skills, develop a career path, and expand your horizons.Thrivefind balance between work and home life, make...
-
Monitoring And Evaluation Specialist
1 day ago
Perth, Western Australia Easy Skill Full time $80,000 - $120,000 per yearJob Title:Monitoring & Evaluation SpecialistLocation:Port MoresbyWork Rhythm:Residential ExpatriateOur ClientOur client is a major player in the Exploration & Production (E&P) sector with a strategically important liquefied natural gas (LNG) business and operations in Papua New Guinea. This role is based in a sensitive and challenging environment, with...
-
Personal Assistant
7 days ago
Perth Eastern Suburbs, Australia Intelligent Monitoring Group Ltd Full time**Personal Assistant** **Intelligent Monitoring Group Ltd - Perth, WA** Permanent - Full Time $70,000 plus Super **About Us**: We are seeking a full-time Personal Assistant to join our Perth office to provide administrative assistance to support our team. **The Role**: The role will require the successful applicant to perform the following duties and...
-
Perth, Western Australia fmgl Full time $120,000 - $180,000 per yearOur Opportunity Location: Iron Bridge - Fortescue's Iron Bridge project is located on the traditional lands of the Nyamal peopleRoster: 8D 6R FIFO ex Perth Fortescue is seeking a highly motivated Condition Monitoring & Lubrication Supervisor to join our team at Iron Bridge. This role is responsible for overseeing condition monitoring and lubrication...
-
Perth, Western Australia Fortescue Full time $120,000 - $180,000 per yearCountry/Region: AUState: WACity: PerthJob ID: 12227Our OpportunityLocation: Iron Bridge - Fortescue's Iron Bridge project is located on the traditional lands of the Nyamal peopleRoster: 8D 6R FIFO ex PerthFortescue is seeking a highly motivated Condition Monitoring & Lubrication Supervisor to join our team at Iron Bridge. This role is responsible for...
-
IT Officer
7 days ago
Perth, Australia RAC Arena Full timeReporting to the IT Manager, the IT Officer contributes ongoing administration and troubleshooting of the Arena’s core IT infrastructure, and provides IT support to colleagues, internal users, and external clients. **About Role** - Administration of the Point-of-Sale system for venue events. - Systems administration and configuration of server...