Technology Manager, Melbourne

We also acknowledge the unique contribution that Aboriginal and Torres Strait Islander peoples make to our society and our workplace through their enduring and continued connection to land, sea, sky and community.

About Us

SBS is one of the world's most unique and innovative media organisations, producing trusted, meaningful and engaging content that exists for all Australians to inspire, support and celebrate the diversity of our multicultural society.

Our purpose, for the last 40 years, has reflected and explored the evolving diversity of Australia, investing in initiatives to deepen its connections with communities, sharing their stories and giving a voice to those often unheard, with the aim of increasing understanding and respect of the differences that make up Australia.

SBS is a truly distinctive network, showcasing multicultural, multilingual and First Nations stories otherwise untold in the Australian media.

The Department

SBS Technology can be thought of as the 'engine room' of SBS. Our primary role is to enable and support the production, distribution, and transmission of content across television, radio, and online platforms. Our teams achieve this by working collaboratively to design innovative solutions and deliver end-to-end services for our business stakeholders.

The Role

We are seeking a highly capable and knowledgeable Technology Manager for our Melbourne team. You will be responsible for leading the technology team as the most senior technology resource in the office, providing strategic support and day-to-day customer service and technical leadership to Television News Gathering and Contribution Technology, IT Service Centre and Engineering Maintenance teams. Some exciting work includes upcoming foundational projects within the radio routing and mixing platforms, and a key initiative to upgrade the television studio equipment and workflows within SBS’s bureau in Federal Parliament.

The Technology Manager will consult with peers in the Sydney office to prioritise the projects and activities of the teams, gathering feedback and requirements from the business and ensuring a consistent approach to technology within the Melbourne office.

As a leader, you will be responsible for setting the standard for client delivery, actively influencing the culture of the office through alignment to SBS values, managing the teams and ensuring regular communications and feedback to the Sydney office.

About you
- Experience working in a media-dominant environment at present and **understand the inner workings of a major television or radio broadcaster.**:

- A passion for media and technology with a view on how the industry is evolving for both broadcaster and audiences.
- Focused on ensuring support and resolution of both project and business-as-usual activities with a track-record of delivering outcomes within agreed timelines (understanding the critical nature of live 24-7 environments).
- People leadership, providing day-to-day oversight and management for the Melbourne technology team
- Client leadership, acting as the face of the Technology Division in Melbourne and providing high quality client service and support
- Pro-active approach to technology maintenance e.g. ensuring that network and infrastructure systems are functioning at an optimal level, with a practical understanding of the principles of system maintenance and support
- Highly developed interpersonal skills with demonstrated ability to build relationships within an operations environment, including other parts of an organisation and external stakeholders
- Ability to work collaboratively as part of a team with collective responsibility for the delivery of required outcomes
- Excellent written and verbal communications skills and the ability to influence others in order to achieve required outcomes
- Excellent organisational skills including self-motivation, the ability to work under pressure in a deadline driven environment and to accept responsibility and accountability to deliver require outcomes
- Prior experience and sound knowledge of radio operations and technology
- Prior hands-on experience providing systems maintenance and support including media workflows, outside broadcast, cameras, switchers and routers, autocues and news and radio production systems e.g. iNews, Dalet etc.
- Knowledge of ITIL and operational processes
- Previous experience managing a team of at around 5 to 10 resources

Some of the reasons to consider working with us
- The people We truly celebrate and welcome difference at SBS and encourage everyone to bring their whole self to work, you’ll be part of one of the most inclusive companies in Australia
- The culture and the engagement of our workforce SBS is ranked in the top 25% of all media companies for employee engagement
- We offer a range of benefits; from flexible work arrangements, health checks, salary packaging, an employee assistance program and free gym membership.
- We’re agile