Itsm Specialist

2 weeks ago

Canberra, Australia HiTech Personnel Full time

**Reference #**:

- JF/LS1660**Title**:

- ITSM Specialist - Governance & Assurance - Federal Government**Category**:

- ICT**Location**:

- ACT**Work Type**:

- Contract**Remuneration**:

- $Neg**Term**:

- 12 Months + 12 Month**Description**:

- **Federal Government Department**:

- **Rewarding hourly rate paired with flexible working arrangements**:

- **12 month contract + extension option.**

One of Australia's Federal Government departments are looking to engage an experience **ITSM Specialist** to undertake CMDB, help desk and asset management and assist the department in developing a cost effective business case and project plan. The successful** ITSM Specialist **will be offered a **12** month contract + extension**

The successful** ITSM Specialist** will be responsible for but not limited to:

- Defining organisational processes and controls designed to deliver ITSM services to meet business objectives
- Continuously optimise existing Dynamics 365 solutions for performance, scalability, and maintainability
- Demonstrable skills in evaluating existing IT performance against best practices and optimization opportunities

The successful **ITSM Specialist** will have the following:

- Exceptional experience assessing, planning and implementing IT Service Management processes, software and tools.
- Data analytical, communication and written skills, and the ability to present complex technical concepts and issues to non technical audiences.
- Experience in programming languages like Java, C# and SQL and technologies like cloud computing and DevOps

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