ITSM Governance Lead

24 hours ago

Canberra n Capital Territory, Australia Peoplebank Full time $80,000 - $120,000 per year

About Peoplebank
Peoplebank, part of RGF Staffing ANZ, is a leading talent solutions provider. We place the brightest IT & digital professionals into some of the region's top employers. We are expert recruiters who have been placing IT & digital specialists with some of the most dynamic and recognised organisations in the Asia Pacific region for over 34 years.

About The Role
Our Global Consulting Client is seeking an ITSM Governance Lead. This is a full-time permanent opportunity, based in Canberra.

As The Selected Candidate, You Will

  • Lead ITSM governance initiatives to ensure alignment with organizational standards and service excellence.
  • Collaborate across teams to drive consistent service management practices and continuous improvement.
  • Provide strategic oversight and guidance on ITSM processes and compliance.
  • Facilitate stakeholder engagement, communicate progress, and gather feedback effectively.
  • Identify and mitigate risks impacting service management outcomes.
  • Use project management tools to track deliverables and enhance team productivity.

To Be Successful In This Role You Should Have

  • Proven experience in ITSM governance or program/project management.
  • Intermediate proficiency in Program/Project Management methodologies and tools.
  • Strong communication and stakeholder management skills.
  • Ability to lead teams and influence decision-making across functions.

It Is Desirable If You Have

  • Exposure to risk management practices.
  • Experience working in secure or government environments.
  • Familiarity with service management frameworks such as ITIL.
  • Knowledge of security protocols and working within environments requiring security clearances.

Due to security clearance requirements for this role, candidates must be Australian citizens with an existing Baseline or NV1 security clearance.

Apply now for immediate consideration – contact
Carissa Burgos
on

quoting Job Reference: # 268540
.
Please note: Only candidates who meet the above criteria will be contacted. Thank you for your interest in the position.

  • ITSM Governance Lead

    23 hours ago

    Canberra, ACT, Australia Peoplebank Australia ACT Full time $120,000 - $180,000 per year

    About Peoplebank:Peoplebank, part of RGF Staffing ANZ, is a leading talent solutions provider. We place the brightest IT & digital professionals into some of the region's top employers. We are expert recruiters who have been placing IT & digital specialists with some of the most dynamic and recognised organisations in the Asia Pacific region for over 34...

  • Technical ITSM Specialist

    2 weeks ago

    Canberra, n Capital Territory, Australia Leidos Full time $90,000 - $120,000 per year

    DescriptionWe're a 'Family Friendly' certified workplace – we understand the often many and varied roles our team members need to play within their own unique family setting and actively support them.Our team feel Leidos is a great place to work. Learn more about our culture and benefits by visiting us here Do Work That MattersLeidos Australia delivers IT...

  • Servicenow - Itsm, Siam

    1 day ago

    Canberra, Australia HiTech Personnel Full time

    **Reference #**: - JF/NL0917**Title**: - ServiceNow - ITSM, SIAM - FED GOVT**Category**: - ICT**Location**: - ACT**Work Type**: - Contract**Remuneration**: - $Neg**Term**: - 6 month + EXT**Description**: - **Leading Federal Government Department**: - **6 month contract + 12 months extension option**: - **Rewarding hourly rate paired with flexible...

  • Change Management Lead

    2 weeks ago

    Canberra, n Capital Territory, Australia Capgemini Full time $120,000 - $180,000 per year

    Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and...

  • ITSM Major Incident Manager

    2 weeks ago

    Canberra, n Capital Territory, Australia Green Light Worldwide Full time $120,000 - $180,000 per year

    Long Term Contract or PermanentCanberra offices - onsiteOctober startAbout the company:Green Light is one of Australia's most successful and fastest growing IT services businesses. We offer a wide range of IT services in Security, infrastructure and Systems Integration to a diverse customer base throughout Australia, New Zealand, SE Asia and Europe.About the...

  • ITSM Service Manager

    3 weeks ago

    Canberra, Australia IT Alliance Australia Full time

    One of our Federal Government clients is looking for an ITSM Service Manager in Canberra. We are looking for the following Skills/Experience: - 5+ years of experience with ITSM and Service Delivery, preferably in a Defence environment. - Proficiency in ITIL Principles and their practical application. - Experience in establishing continual service...

  • Itsm Specialist

    1 week ago

    Canberra, Australia Datacom Full time

    Our Why Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. About the Role (your why) Our IT Service Management team are a passionate bunch, and we genuinely care about maximising the service we deliver to our clients. If...

  • Itsm Specialist

    1 week ago

    Canberra, Australia Datacom Full time

    Our purpose Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in. Our team Our IT Service Management team are a passionate bunch, and we genuinely care about maximising the service we deliver to our clients. If you get a real kick out of positively...

  • Senior M365

    7 days ago

    Woden, n Capital Territory, Australia Peoplebank Full time $120,000 - $180,000 per year

    About The CompanyPeoplebank are a leading information technology talent consultancy that focuses on providing specialised IT consultants to Tier-1 clients in diverse industries like Banking/Financial Services, Retail, Telecommunications, and Government. Our consultants are engaged in a variety of cutting-edge projects throughout Australia.About The RoleOur...

  • Itsm Support Officer

    5 days ago

    Canberra, Australia FinXL Full time

    Location: - Canberra, Australian Capital Territory- Job Type: - Contract- Specialisation: - Government- Salary: - Negotiable- Reference: - CR/019154_1665630365**6 month contract with a possible 12 month extension** **Australian Citizen with Baseline Clearance (NV1 desirable)** **Canberra based, on-site** FinXL IT Professional Services is an established...