Underwriting Operations Specialist

6 days ago

Kingston, Australia Allianz Australia Full time

**Do you see change as an opportunity to shine?**

Our Underwriting Services Commercial Team delivers a market leading customer experience by providing expert, professional underwriting and policy servicing to our customers nationally. This involves providing professional, efficient underwriting service and processing support to Allianz business partners and their customers. Our national underwriting service centre delivers these key services to both Farm and Commercial Lines.

We currently have a fantastic opportunity for an Assistant Underwriter to join our team in Melbourne. In this role you will be responsible for providing a high level of customer service by ensuring appropriate underwriting decisions are made, working within SLAs and building relationships with our customers, whilst maintaining a high quality of work and complying with all Allianz Underwriting Services Commercial processes and procedures.

**Key duties include**:

- Delivery of a high level of customer service to internal and external stakeholders in a fast paced environment.
- Providing underwriting support on transactions such as quotations, new business referrals, endorsements and renewals.
- Ensuring that work is processed in a timely manner to meet key business targets.
- Ensuring work is accurate and underwriting discipline and procedures are being followed
- Insurance, Broking or Underwriting experience favourable
- Outbound insurance customer service or call centre experience
- Good written and verbal communication skills
- Excellent customer service skills
- Ability to build and maintain relationships both internally and externally
- Ability to work in a team environment

**What's on offer?**
- Work collaboratively across a range of teams
- Learning is not left to chance - you'll be exposed to ongoing coaching from your manager, given access to hundreds of courses through LinkedIn Learning plus we are making huge investment into external study and training
- What matters to you, matters to us too. Feel supported to have open, honest conversations about the flex you need so that you're able to take care of your personal life

**About us**:
At Allianz, we care for all the things that make you, you. For feeling like you belong. For a place where learning never stops. For growing new skills and opening up exciting possibilities. For your curiosity to thrive and help transform an industry. And when life twists and turns, there's flex for balance and the support you need. So come and share your ideas, give back and feel proud to be part of a company doing work that matters across climate change and mental health. Let's care for everyone's tomorrow so we can create a better future together.

As a requirement of your role, it may be necessary from time to time for you to attend the workplace. In accordance with our COVID-19 Vaccination Policy, all entrants to Allianz operated workplaces in Australia (includes attending a customer or vendor site to conduct work on behalf of Allianz), must be fully vaccinated against COVID-19 (includes booster shot, where mandated by local health authority), unless the employee can present a valid medical exemption certificate.

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