Registry Lead Officer, Certificates

1 week ago

Sydney, Australia NSW Department of Customer Service Full time

**Registry Lead Officer, Certificates**

**Grade**: Clerk 5/6 (Base full-time salary range of $97,027 - $107,059, plus employer's contribution to superannuation and annual leave loading)
**Employment Type**:Temporary Full-time upto 3 years
**Location**: Primarily office based in Pyrmont, Sydney with some hybrid working arrangements. In-office presence required three days a week.

This role sits within Births, Deaths and Marriages (BDM) the Operations Directorate in the Certificate Production Services team.

**About the team**
The NSW Registry of Births, Deaths and Marriages is an agency within the NSW Department of Customer Service. The Registry was formed in 1856 to register life events in NSW accurately and securely for all time. This includes the registration of births, deaths and marriages and official changes of name and sex.

**Your day-to-day**

**Key accountabilities**:

- Lead a team, building a positive and productive culture, facilitating regular and effective communications, recognising the efforts of the team and reinforcing collaborative behaviours to deliver effective and high-quality service provision.
- Support the implementation of improvements in work practices and capability uplift programs to foster knowledge sharing and continuous learning in the team, and drive ongoing improvements to service delivery
- Manage the induction of new team members and the ongoing development of existing staff, conducting regular performance and development discussions with staff to ensure individual and team goals are achieved.
- Manage the work schedule for the team and optimise the allocation of work across the team to ensure effective resource utilisation and meeting of service standards.
- Trouble-shoot and problem-solve recurring operational issues to ensure the effective adoption of new systems, processes and procedures within the team.
- Input data, monitor, review and report on the service delivery performance to identify trends, issues, and areas for improvement to inform decision-making
- Maintain quality standards by conducting monthly compliance checks to monitor the quality of work delivered by the team and address ongoing errors and rework.

**To Apply**
Please submit your resume (3 pages max) and cover letter (2 pages max) outlining your suitability for the role.

Salary Grade 5/6, with the base salary for this role starting at $97027 base plus superannuation

Click Here to access the Role Description.

**Closing Date: Friday, 13 December 2024 at 9.59 am**

**Careers at Department of Customer Service**
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

**Belong in our diverse and inclusive workplace**

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

**For more information, please visit**

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process

  • Registry Support Officer

    15 hours ago

    Sydney, Australia Austroads Full time

    Austroads and Transport Certification Australia (TCA) employ staff across a range of specialised and technical disciplines. Our rigorous recruitment process includes skills and psychometric testing. Due to the environment we work in, all successful applicants are required to undergo a National Police Check. We strive to be an employer of choice. We promote...

  • Registry Officers

    15 hours ago

    Sydney, Australia Anton Murray Consulting Full time

    Sydney- Wealth Management- Contract or TemporaryLeading fund is seeking experienced unit registry officers to join their team ASAP. **Overview** **Duties and Responsibilities** - Liaison with clients and trustees regarding holdings and unit pricing information - Production of various reports at regular intervals - Performing portfolio valuations...

  • Registries Project officer

    6 days ago

    Sydney, New South Wales, Australia The Thoracic Society of Australia and New Zealand (TSANZ) Full time $80,000 - $120,000 per year

    Job descriptionRegistries Project Officer – 1.0 FTE (Hybrid)Located near Chatswood Station, hybrid work – 4 days WFH, 1 day in office2 to 6 weeks of Work From Anywhere in the world each yearAccess to NFP Salary PackagingOpportunity to work with highly driven peers, partners + stakeholdersSomeone who is a highly organised and detail-focused professional...

  • Registry Officer

    4 days ago

    Sydney, New South Wales, Australia NSW Government Full time $99,938 - $110,271 per year

    Registry OfficerClerk Grade: 5/6Annual Salary Range: $99,938 - $110,271 + superannuationEmployment Type: Ongoing, Full-timeLocation: Oxford Street - Darlinghurst / hybrid working arrangement – 6 days per fortnight in the officeAbout the Role:The NSW Personal Injury Commission (Commission) is looking for a Registry Officer to join the team in the Registry &...

  • Registry Officer

    6 days ago

    Sydney, Australia Independent Pricing and Regulatory Tribunal of NSW Full time

    **Registry Officer - IPART Officer D** - Help ensure the integrity of the Energy Security Safeguard and make a difference for the people of NSW - Work with a highly skilled and motivated team in a small, independent agency - Ongoing role in a Central Sydney location, with flexible working options. **About the role** This is an exciting opportunity to play...

  • Unit Registry Officer

    15 hours ago

    Sydney, Australia Anton Murray Consulting Full time

    Sydney- Asset Management- Contract or TemporaryThe Registry Services team sits within the Operations Division of our client. They provide unit registry services to 15 clients, whom issue wholesale or mezzanine trust products with the exception of one client that issues retail trust products. The services provided to each client are governed by a service...

  • Registry Support Officer

    1 week ago

    Sydney, Australia NSW Department of Customer Service Full time

    **Registry Support Officer** **Clerk Grade**:3/4 **Salary Range**:$82,193 - $90,001 + superannuation **Employment Type**: Full-time, Ongoing - 2 roles **Location**:Darlinghurst (current office attendance is a minimum 6 days per fortnight) **About this role** The NSW Personal Injury Commission (Commission) is looking for two **Registry Support...

  • Unit Registry Operations

    15 hours ago

    Sydney, Australia Anton Murray Consulting Full time

    Sydney- Asset Management- Contract or TemporaryOur client is a leading global funds management business. They need extra support in their registry team initially for 6 months. **Responsibilities**: - Liaison with clients and trustees regarding holdings and unit pricing information - Production of various reports at regular intervals - Performing portfolio...

  • Registry Officer- 12 Month Contract

    15 hours ago

    Sydney, Australia Anton Murray Consulting Full time

    Sydney- Asset Management- PermanentThe Registry Services team sits within the Operations division of our client. They provide unit registry services to 15 clients, who issue wholesale or mezzanine trust products with the exception of one client that issues retail trust products. The services provided to each client are governed by a service level agreement...

  • Investment Operations

    4 days ago

    Sydney, Australia Perigon Group Full time

    **Investment Operations - Unit Registry / Transfer Agent.** Our multinational financial services client is looking for an experienced **Unit Registry **professional to join their investment operations team, with the primary focus of providing daily prices as well as cash forecasting, issuing daily, monthly and annual statements to the client’s...