Customer Service Advisor
2 weeks ago
**Initial 6-month contract**:
- **Full time role, Monday - Friday**:
- **Surry Hills location - office based role**:
- **Financial Services Sector/Banking experience required**:
- **Must have clear communication skills and experience working in a customer Service/call centre environment**:
- **$35 + Super per hour**:
- **Immediate start**:
- **This role will require criminal history checks.**:
- **Multiple roles available**
**About the role**:
**We are seeking experienced Customer Service Advisors for temporary roles in Sydney CBD.**
**You will be required to**:
- Handle inbound customer enquiries
- Qualifying new customers in accordance with internal processes
- Data processing and CRM management
- Escalate enquiries if required.
- Document preparation
- Handling sensitive and confidential data
- Liaising with managers effectively to escalate queries when requires
- Update internal systems
- Provide excellent customer service to clients and customers.
**About you**:
- Exceptional attitude, communication, and interpersonal skills are key to success in this role
- At least 1-2 years Customer service is preferable
- Efficient and competent in Microsoft Office suite
- Previous experience in working in the Financial Services Sector would be advantageous
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