Support Advisor

1 day ago

Sydney, Australia NSW Government -Department of Customer Service Full time

**Support Advisor, Ongoing opportunity, Sydney CBD + flexible working options available**

**Role**:Support Advisor, Government and Executive Support Services, Corporate Services

**Location**: Sydney, flexible working options available

**Grade**:Clerk Grade 5/6

**Salary Range**:$93,295 - $102,941

**Employment Type**:Ongoing position available

The Government and Executive Support Services team sits in the Office of the Chief Operating Officer in Corporate Services and leads whole of Corporate Services operations and delivery, DCS administration of the Government Information (Public Access) Act 2009 (GIPA Act) and management of the DCS information management platform (eApprovals).

**About the role**:
Exciting opportunity for a Support Advisor to join the DCS GIPA team in Corporate Services.

As the successful applicant you will:

- Provide support and contribute to the management of information access requests
- Prepare high quality reports on all aspects of service delivery to diverse audiences
- Contribute to, develop and implement practical solutions to business processes
- Manage multiple work items in accordance with strict deadlines
- Develop and maintain productive relationships with key internal and external stakeholders
- Bring a strong customer focus to all aspects of the role
- Be accountable for work outputs with mínimal supervision.

**About you**
- Deliver results
- Plan and prioritise everyday work tasks
- Take initiative and have a can-do attitude
- Bring a high level of attention to detail and accuracy to work outputs
- Be able to work autonomously
- Have excellent written and verbal communication skills
- Be able to build and maintain positive working relationships
- Have a working knowledge of the Government Information (Public Access) Act (preferred but not essential).

Salary Grade 5/6, with the base salary for this role starting at $93295 base plus superannuation

**Closing Date: Friday 1st December 9:59am**

**Working at Department of Customer Service**

The Department of Customer Service (DCS) is a great place to work Our values of accountability, trust, service, and integrity drive our initiatives and culture. We support innovative programs in areas as broad as digital government, consumer protection and major public works. We are an inclusive organisation that celebrates diversity and flexible work practices and believe our people are our greatest asset.

Visit our Careers site to find out what it means to work for us.

**You Belong Here**

We are committed to diversity, inclusion, and new ways of working.

We have 8 million+ reasons to care and want our employees to represent the communities that we serve.

You can view our full diversity and inclusion statement here.

**For more information, please visit**

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process

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