Service Desk Analyst

1 day ago

Brisbane, Australia Avant Full time

**Location**: Brisbane (hybrid 4 days in the office) Type: 12 Month Fixed Term Contract Avant is Australia’s leading medical defence organisation with a proud heritage of protecting Australian medical professionals for over 130 years. Avant now represents 90,000 health practitioners and medical students across every state and territory, delivering market leading products and services to meet their professional, personal and practice needs. Building on this heritage, our vision is to be the most trusted professional partner in supporting doctors throughout their lives and careers. **About the role**: Working in a collaborative and supportive team based in Brisbane CBD, you will be responsible for providing Service Desk support to Avant users within Australia. We are seeking a team player who is passionate about providing exceptional customer service to our users. **Key responsibilities include**: - Provide service desk and desktop support to agreed service levels - Conduct equipment set-up, support and relocation - Provide printer administration - Promote a security culture to meet our compliance requirements **To be successful in this role you will have**: - Previous demonstrated Level 1 Service Desk experience in a corporate environment - Valid work visa to work permanently in Australia - Working knowledge of Microsoft operating systems, desktop software and active directory including Microsoft 365 and Microsoft Teams - Excellent communication skills - Strong working knowledge of Active Directory - Working knowledge of desktops and mobile devices including tablets (Surface Pro) - ITIL Foundation Certificate is highly desirable - Previous exposure to Citrix environments and SharePoint is desirable We have a diverse and connected work environment where your contribution and ideas will be valued and respected and make a real difference to the lives of others. We offer a range of benefits and opportunities to enable you learn and grow in your career. For further information, please contact Jack Dingle, Talent Acquisition Specialist on 0478 994 841. At Avant, we are "By Doctors for Doctors" — an organisation built on the foundation of caring for everyone. Just as healthcare professionals are committed to treating all patients with dignity and respect regardless of their background, we extend this same principle to our workplace. We are committed to creating an inclusive environment where all team members can thrive, contribute their unique perspectives, and advance their careers based on merit and potential. We believe diverse perspectives strengthen our ability to support healthcare professionals and serve our community.

  • Service Desk Analyst

    1 day ago

    Brisbane, Australia Icon Group Full time

    **Information Technology** **Brisbane** **Full Time** **Icon Group** Join our evolving and focused service desk team based at our head office in South Brisbane. Reporting to the Service Desk Team Leader, you will provide level 1 IT Service Desk support for all divisions of our organisation globally. - We offer a hybrid of Office (South Brisbane) and WFH...

  • Service Desk Analyst

    2 weeks ago

    Brisbane Central Business District, Australia HAYS Full time

    State Government department seeking an enthusiastic Service Desk Analyst to join their busy CBD team. **Your new company** Hays Technology have partnered with a highly sought-after State Government department to assist in filling a vacancy in their flourishing service desk. With a 12-month contract available, you don't want to miss out on this...

  • IT Service Desk Analyst

    2 weeks ago

    Brisbane, Queensland, Australia Icon Group Full time $60,000 - $90,000 per year

    Information Technology Brisbane Full Time Icon GroupKey PointsEmployment: Permanent, full-timeLocation: Icon Group South Brisbane Head Office.At Icon,You CanAre you an experienced IT support professional looking to take the next step in your career? We are looking a motivated individual to join our IT Service Desk team as a Service Desk Analyst at our South...

  • Service Desk Analyst

    1 day ago

    Brisbane, Australia NTT Full time

    In a constantly changing world, we work together with our people, clients and communities to enable them to fulfill their potential to do great things. We believe that by bringing everyone together, we can solve problems using innovative technology that can create a world that is sustainable and secure. At NTT, we encourage you to remain continuously...

  • IT Service Desk Analyst

    2 weeks ago

    Brisbane, Queensland, Australia Icon Group Full time $60,000 - $90,000 per year

    Information TechnologyBrisbaneFull TimeIcon GroupKey Points Employment: Permanent, full-timeLocation: Icon Group South Brisbane Head Office.At Icon, You CanAre you an experienced IT support professional looking to take the next step in your career? We are looking a motivated individual to join our IT Service Desk team as a Service Desk Analyst at our South...

  • Service Desk Analyst

    3 days ago

    Brisbane, Australia Great Southern Bank Full time

    As a Service Desk Analyst you will provide high quality customer service and technical support to our team members at Great Southern Bank. Through effective communication you will keep team members informed on the status of IT incidents and requests and you will leverage strong interpersonal skills to engage IT support teams and external partners to deliver...

  • Service Desk Analyst

    7 days ago

    Brisbane, Queensland, Australia Great Southern Bank Full time $60,000 - $90,000 per year

    As our highly valuedService Desk Analystbased inBrisbane, your role will be to provide high quality customer service and technical support to our team members at Great Southern Bank. Through effective communication you will keep team members informed on the status of IT incidents and requests and you will leverage strong interpersonal skills to engage IT...

  • IT Service Desk Analyst

    7 days ago

    Brisbane, Queensland, Australia APA Group Full time $60,000 - $90,000 per year

    The OpportunityAt APA, our purpose is to secure Australia's energy future. We're not doing it alone. We're doing it with our customers and communities as Australia's energy infrastructure partner, a role our unique experience and expertise positions us to play.Level 1 Service Desk Analyst - Job OverviewAs a Level 1 Service Desk Analyst, your role is to...

  • IT Service Desk

    7 days ago

    Brisbane, Queensland, Australia Launch Group Full time $50,928 per year

    Launch are supporting a client to find an additional IT Service Desk person, to join the team on site at the clients offices in the centre of Brisbane.As theService Desk Analyst, your role goes beyond fixing problems – you'll be the point of contact for incidents and service requests. You will continually look to improve process and offer the best customer...

  • Service Desk Analyst

    7 days ago

    Brisbane, Queensland, Australia Esri Full time $60,000 - $90,000 per year

    We deliver the best GIS solutions in the world, with the brightest minds on the map.What are the issues that matter most to you? Climate change, national security, disaster response?At Esri Australia you'll work with people at the forefront of these issues, connect them with the best tech and solutions and get an inside look into the real-world challenges...