Service Desk Analyst

2 weeks ago

Brisbane, Australia NTT Full time

In a constantly changing world, we work together with our people, clients and communities to enable them to fulfill their potential to do great things. We believe that by bringing everyone together, we can solve problems using innovative technology that can create a world that is sustainable and secure. At NTT, we encourage you to remain continuously curious, as that is what keeps you fast, flexible and relevant. No two days will be the same but that is what will help you grow and realize your full potential.

The power is in your hands to do great things. It’s time to lead the change, be the authentic you, to solve difficult challenges, to set the pace of change and to unleash your potential.

**Want to be a part of our team?**

We are seeking a L1 / L2 Service Desk Analyst to join our team on an initial 4 month contract to provide onsite client ICT support to end users across their wintel environment

**Working at NTT**
- Respond to and resolve level 1 & 2 service requests
- Investigate, diagnose and resolve technical issues
- Escalate to level 3 where required
- Adhere to ITIL methodologies
- Focus on resolving technical issues across the Wintel domain

**What will make you a good fit for the role?**
- Demonstrated experience as a Service Desk Analyst supporting wintel environments
- Willingness to work on customer site Monday - Friday
- Technical knowledge across the following areas
- Windows 7-10
- Windows Server
- Exchange
- File and Print Servers
- SCCM, SCOM
- Office 365
- MS Teams
- VMware
- Citrix
- VOIP, UC and VC
- ITIL and MCSA certifications highly desired

For more information about this or other opportunities, please contact Daniel Farrell. Please quote our job reference number 584581.

**About us**

NTT Ltd. is a global ICT provider, employing more than 40,000 people in a diverse and dynamic workplace, and delivering services in over 200 countries and regions. We partner with organizations around the world to shape and achieve outcomes through intelligent technology solutions. For us, intelligent means data driven, connected, digital, and secure.

NTT is proud to be an equal opportunity employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category.

  • IT Service Desk Analyst

    4 days ago

    Brisbane, Australia Novotech Asia Full time

    **About Novotech** Novotech is the Asia-Pacific CRO designed for biotech, accelerating clinical development via cutting-edge technology to improve patient lives. Working in a fast-paced and adaptable environment, we strive to set the benchmark for both business and clinical trial performance across all clinical trial phases and therapeutic areas. Our...

  • Service Desk Analyst

    14 hours ago

    Brisbane, Queensland, Australia Wsaudiology Full time

    Join to apply for the Service Desk Analyst role at WSAudiology4 days ago Be among the first 25 applicantsJoin to apply for the Service Desk Analyst role at WSAudiologyGet AI-powered advice on this job and more exclusive features.Driven by the passion to improve quality of people's lives, WS Audiology continues to grow as market leader in the hearing aid...

  • Service Desk Analyst

    4 days ago

    Brisbane, Australia HAYS Full time

    Global food service organisation is on the hunt for a Service Desk Analyst to appoint to a 6-month contract. **Your new company** Hays Technology have partnered with a global foodservice organisation to appoint an experienced Service Desk Analyst to support their busy Brisbane operations. Based out of Cannon Hill, you'll be joining a forward-thinking and...

  • Service Desk Analyst

    6 days ago

    Brisbane, Australia Icon Group Full time

    **Information Technology** **Brisbane** **Full Time** **Icon Group** **Service Desk Analyst - Icon Group** Join our evolving and focused service desk team based at our head office in South Brisbane. Reporting to the Service Desk Team Leader, you will provide level 1 IT Service Desk support for all divisions of our organisation globally. This is an...

  • Service Desk Analyst

    1 week ago

    Brisbane Central Business District, Australia HAYS Full time

    Thriving State Government Department on the hunt for a Service Desk Analyst for an initial 3-month contract. **Your new company** Hays have partnered with a thriving State Government Department to appoint an experienced Service Desk Analyst to an initial 3-month contract at the AO3 level. **Your new role** As the Service Desk Analyst, you'll hit the ground...

  • Service Desk Analyst

    3 weeks ago

    Brisbane, Queensland, Australia WSAudiology Full time

    Join to apply for the Service Desk Analyst role at WSAudiology4 days ago Be among the first 25 applicantsJoin to apply for the Service Desk Analyst role at WSAudiologyGet AI-powered advice on this job and more exclusive features.Driven by the passion to improve quality of people's lives, WS Audiology continues to grow as market leader in the hearing aid...

  • Service Desk Analyst

    3 weeks ago

    Brisbane, Queensland, Australia WSAudiology Full time

    Join to apply for the Service Desk Analyst role at WSAudiology4 days ago Be among the first 25 applicantsJoin to apply for the Service Desk Analyst role at WSAudiologyGet AI-powered advice on this job and more exclusive features.Driven by the passion to improve quality of people's lives, WS Audiology continues to grow as market leader in the hearing aid...

  • Service Desk Analyst

    7 days ago

    Brisbane Central Business District, Australia HAYS Full time

    Global aerospace organisation is on the hunt for a Service Desk Analyst for an initial 6-month contract. **Your new company** Hays Technology have partnered with an industry leader in the aerospace field to appoint an experienced Service Desk Analyst to an initial 6-month contract, with view for permanency. **Your new role** As the Service Desk Analyst, you...

  • Service Desk Analyst

    2 weeks ago

    Brisbane Central Business District, Australia HAYS Full time

    Busy State Government department seeking a Service Desk Analyst for a 12-month contract. **Your new company** Hays Technology have partnered with a highly sought-after State Government department to assist in filling a vacancy in their thriving service desk. With a 12-month contract available and a strong chance of extending, you don't want to miss out on...

  • Service Desk Analyst

    4 days ago

    Brisbane Central Business District, Australia HAYS Full time

    State Government department on the hunt for a Service Desk Analyst to join their thriving support team. **Your new company** Hays Technology have partnered with a highly sought-after State Government department to assist in filling a vacancy in their thriving service desk. With a 12-month contract available, you don't want to miss out on this...