Service Desk Analyst

3 days ago

Brisbane, Australia NTT Full time

In a constantly changing world, we work together with our people, clients and communities to enable them to fulfill their potential to do great things. We believe that by bringing everyone together, we can solve problems using innovative technology that can create a world that is sustainable and secure. At NTT, we encourage you to remain continuously curious, as that is what keeps you fast, flexible and relevant. No two days will be the same but that is what will help you grow and realize your full potential.

The power is in your hands to do great things. It’s time to lead the change, be the authentic you, to solve difficult challenges, to set the pace of change and to unleash your potential.

**Want to be a part of our team?**

We are seeking a L1 / L2 Service Desk Analyst to join our team on an initial 4 month contract to provide onsite client ICT support to end users across their wintel environment

**Working at NTT**
- Respond to and resolve level 1 & 2 service requests
- Investigate, diagnose and resolve technical issues
- Escalate to level 3 where required
- Adhere to ITIL methodologies
- Focus on resolving technical issues across the Wintel domain

**What will make you a good fit for the role?**
- Demonstrated experience as a Service Desk Analyst supporting wintel environments
- Willingness to work on customer site Monday - Friday
- Technical knowledge across the following areas
- Windows 7-10
- Windows Server
- Exchange
- File and Print Servers
- SCCM, SCOM
- Office 365
- MS Teams
- VMware
- Citrix
- VOIP, UC and VC
- ITIL and MCSA certifications highly desired

For more information about this or other opportunities, please contact Daniel Farrell. Please quote our job reference number 584581.

**About us**

NTT Ltd. is a global ICT provider, employing more than 40,000 people in a diverse and dynamic workplace, and delivering services in over 200 countries and regions. We partner with organizations around the world to shape and achieve outcomes through intelligent technology solutions. For us, intelligent means data driven, connected, digital, and secure.

NTT is proud to be an equal opportunity employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category.

  • Service Desk Analyst

    3 days ago

    Brisbane, Australia Icon Group Full time

    **Information Technology** **Brisbane** **Full Time** **Icon Group** Join our evolving and focused service desk team based at our head office in South Brisbane. Reporting to the Service Desk Team Leader, you will provide level 1 IT Service Desk support for all divisions of our organisation globally. - We offer a hybrid of Office (South Brisbane) and WFH...

  • Service Desk Analyst

    2 weeks ago

    Brisbane Central Business District, Australia HAYS Full time

    State Government department seeking an enthusiastic Service Desk Analyst to join their busy CBD team. **Your new company** Hays Technology have partnered with a highly sought-after State Government department to assist in filling a vacancy in their flourishing service desk. With a 12-month contract available, you don't want to miss out on this...

  • IT Service Desk Analyst

    22 hours ago

    Brisbane, Queensland, Australia Icon Group Full time $60,000 - $90,000 per year

    Information TechnologyBrisbaneFull TimeIcon GroupKey Points Employment: Permanent full-timeLocation: Icon Group South Brisbane Head Office.At Icon, You CanAre you an experienced IT support professional looking to take the next step in your career? We are seeking a motivated individual to join our IT Service Desk team as a Service Desk Analyst at our South...

  • IT Service Desk Analyst

    1 day ago

    Brisbane, Queensland, Australia Icon Group Full time $60,000 - $90,000 per year

    Key Points Employment:Permanent full-timeLocation: Icon Group South Brisbane Head Office.At Icon, You Can Are you an experienced IT support professional looking to take the next step in your career? We are seeking a motivated individual to join our IT Service Desk team as a Service Desk Analyst at our South Brisbane Head Office. This is a fantastic...

  • Service Desk Analyst

    5 days ago

    Brisbane, Australia Great Southern Bank Full time

    As a Service Desk Analyst you will provide high quality customer service and technical support to our team members at Great Southern Bank. Through effective communication you will keep team members informed on the status of IT incidents and requests and you will leverage strong interpersonal skills to engage IT support teams and external partners to deliver...

  • Service Desk Analyst

    1 week ago

    Brisbane, Queensland, Australia Great Southern Bank Full time $60,000 - $90,000 per year

    As our highly valuedService Desk Analystbased inBrisbane, your role will be to provide high quality customer service and technical support to our team members at Great Southern Bank. Through effective communication you will keep team members informed on the status of IT incidents and requests and you will leverage strong interpersonal skills to engage IT...

  • IT Service Desk Analyst

    1 week ago

    Brisbane, Queensland, Australia APA Group Full time $60,000 - $90,000 per year

    The OpportunityAt APA, our purpose is to secure Australia's energy future. We're not doing it alone. We're doing it with our customers and communities as Australia's energy infrastructure partner, a role our unique experience and expertise positions us to play.Level 1 Service Desk Analyst - Job OverviewAs a Level 1 Service Desk Analyst, your role is to...

  • IT Service Desk

    1 week ago

    Brisbane, Queensland, Australia Launch Group Full time $50,928 per year

    Launch are supporting a client to find an additional IT Service Desk person, to join the team on site at the clients offices in the centre of Brisbane.As theService Desk Analyst, your role goes beyond fixing problems – you'll be the point of contact for incidents and service requests. You will continually look to improve process and offer the best customer...

  • Service Desk Analyst

    1 week ago

    Brisbane, Queensland, Australia Esri Full time $60,000 - $90,000 per year

    We deliver the best GIS solutions in the world, with the brightest minds on the map.What are the issues that matter most to you? Climate change, national security, disaster response?At Esri Australia you'll work with people at the forefront of these issues, connect them with the best tech and solutions and get an inside look into the real-world challenges...

  • Service Desk Analyst

    1 week ago

    Brisbane, Queensland, Australia Esri Australia Full time $90,000 - $120,000 per year

    We deliver the best GIS solutions in the world, with the brightest minds on the map.What are the issues that matter most to you? Climate change, national security, disaster response?At Esri Australia you'll work with people at the forefront of these issues, connect them with the best tech and solutions and get an inside look into the real-world challenges...