Team Leader Claims

**Department of Treasury and Finance**
**Job reference**: 680203
**Location**: 5000 - ADELAIDE
**Job status**: Short Term Contract
**Eligibility**: Open to Everyone

**Remuneration**: ASO7 - Salary Range ($108,109 - $116,864 per annum) + 11.5% Superannuation

**About us**

At the Department of Treasury and Finance we work together to ensure South Australia is a thriving, prosperous state now and into the future.

We are the lead agency for economic, social and financial policy outcomes. We play a vital role in providing financial services to the community and economic and fiscal policy advice to the Government of South Australia.

Our culture is one that welcomes all and we embrace flexibility and embrace diversity. We believe people are our most valuable asset, so we work to support the skills, knowledge and capability of our staff.

Shared Services SA is a branch within the Department of Treasury and Finance. It delivers corporate and business services to a range of SA Government agencies and improves the delivery of internal administrative services by developing simpler, faster, more robust, and efficient processes and systems.

**About the opportunity**:
The Team Leader Claims is accountable to the Manager, Work Injury Services with responsibility for providing leadership, advice and guidance to claims management staff and ensuring the delivery of an effective and efficient claims management service.

The role is responsible for the management of a workers’ compensation high risk/complex claim portfolio for SA public sector client agencies of DTF Work Injury Services in accordance with the relevant legislation, regulations, SA Public Sector Injury Management Standards and Public Sector Performance targets. The role provides expert advisory, consultancy and training services to SA public sector client agencies, including business unit managers and supervisors, in relation to all aspects of workers’ compensation claims management and administration.

**About you**

Work Injury Services is seeking applicants with the following attributes:

- Extensive experience in managing workers compensation claims in accordance with the _Return to Work Act 2014_.
- Strong leadership skills with an emphasis on creating and maintaining positive team dynamics and the ability to provide guidance and direction to claims management staff.
- Ability to build and maintain strong working relationships with clients and provide a high level of customer service.
- High level communication skills with the ability to communicate both verbally and in writing with a broad range of key stakeholders.
- A successful problem solver with demonstrated experience in negotiation, conflict resolution and decision-making techniques in the workers compensation environment.

**What we offer**
- Flexible working options
- Salary packaging options
- Discounted gym membership
- Supportive career development opportunities
- Employee Assistance Program for you and your family
- Be Well Program

**For a confidential discussion about the role please contact**:
Name: Justin Mahomet
Title: Manager, Work Injury Services
Tel: (08) 7133 8538

**Application Instructions**:
Applicants are required to submit a covering letter (no more than two pages) addressing the key selection criteria and demonstrating suitability for the role along with a current Curriculum Vitae.

You are also required to provide details of 2 referees and complete a pre-employment declaration. A satisfactory General Probity Check clearance is required for this role, this will be initiated by the department prior to employment.

**Applications close**: 06/07/2025 11:45 PM