Claims Administrator

4 weeks ago

Adelaide, South Australia Marsh Full time
Overview

Marsh Adelaide, South Australia, Australia.

We are seeking a talented individual to join our Echelon team at JLT (a company of Marsh). This role will be based in the Adelaide - Frome office. This is a hybrid role that requires working at least three days a week in the office.

As a Claims Administrator, you will provide superior and professional claims service to Echelon Claim Services Customers and Stakeholders, while utilising the services of external providers (Legal representatives).

Responsibilities
  • Manage and administer new claims, including liaising with Customers and Other Parties.
  • Undertake technical claims administration including gathering information, claims determination, preparing correspondence, calculating settlements and processing payments.
  • Assist, as required, Divisional Manager with the preparation, monitoring and analysis of claims data.
  • Identify and pursue all opportunities of recovery.
  • Monitor outstanding claims via the JRS diary system to ensure prompt settlement, in line with internal procedures and policies, which meet Quality Assurance and service standards.
  • Build and maintain good rapport with internal and external customers and stakeholders, including Trust Administrators, Fund Managers, JLT Branches, JLT Group Services.
  • Provide claims support and information and operate in a team environment.
What you need to have
  • Interpersonal skills.
  • Decision making skills.
  • Ability to work well within a team.
  • Ability to work unsupervised.
  • An understanding of covers and policy wordings.
  • Capacity to recognise trends and anomalies of claims data.
Why join our team
  • We help you be your best through professional development opportunities, interesting work and supportive leaders.
  • We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
  • Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
About Marsh

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world's top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week.

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