Ndis Team Leader

**Company Description**

Ability Street Community Services is a registered NDIS provider based in Sydney, NSW, currently offering services in NSW and Queensland. We provide person-centred care that supports each individual’s unique goals and preferences. Our team includes a range of professionals with diverse backgrounds and experiences. We are committed to providing top-notch care tailored to the unique needs of our clients.

**About the role**:
We're looking for an enthusiastic Team leader with experience in NDIS sector.

This New, full-time Hybrid position presents an excellent opportunity to take charge of our team of support workers, ensuring efficient management of all clients in various locations across Australia to consistently deliver efficient supports. Importantly, it involves travel, enabling you to directly supervise and enhance our services throughout Sydney and Australia wide, contributing directly to the well-being of the individuals we assist.

**Tasks & responsibilities**:

- Provide leadership and management for our Support Workers, Participants, and our Supported independent living(SIL) homes.
- Take responsibility for rostering all direct support staff, ensuring alignment with client needs within the community and Sil homes, and actively monitor community progress while building reports.
- Complete necessary paperwork, including tasks such as medication re-orders, transportation coordination, visitor logs, Stakeholder requests etc.
- Demonstrate a deep understanding of client needs, facilitating the matching of appropriate skilled support workers to clients and ensuring service delivery aligns with their care plans.
- Conduct regular supervision sessions with support workers, fostering a supportive work environment. Cultivate and strengthen relationships with existing Participants and key referrers, such as Support Coordinators, Plan Managers, and Allied Health Professionals.
- Provide support to Participants, their families, and caregivers to enhance their understanding and access to the business’s services and policies.
- Cultivate a network of connections within the disability and community care sector.
- Plan and prepare for meetings, ensuring positive and effective execution with measurable results
- Immediately report incidents in accordance with NDIS incident reporting guidelines

**Required Qualification and Experience**
- Preferably with at least 12 months of experience in a similar role within the Disability or Community services sector.
- Possession of a Certificate III or higher in Disability or Community Services is preferred.
- Demonstrates a customer service-focused approach and a passion for working alongside clients with disabilities.
- Experience using rostering systems and familiarity with Microsoft 365.
- Proficient in both written and verbal communication skills.
- Willingness to travel to SIL houses and various locations across Sydney.

**Mandatory Compliance Requirements**:

- NDIS Worker Screening Check
- Working with Children Check
- Current First aid and CPR certificate
- Current Police Check obtained within the last 6 months.

**Benefits**:

- Enjoy this hybrid position working flexibility from home and premises
- Receive a paid day off on your birthday.
- Room for growth within the company
- Access ongoing training and development opportunities.
- Supplied laptop and phone.
- Easy going work environment.

**Employer questions**
- Do you have a current Working With Children (WWC) Check?
- Do you have a current NDIS Worker Screening Check?
- Do you have experience preparing work rosters?
- How many years' experience do you have as a Disability Team Leader?
- What's your expected annual base salary?
- Are you available to travel for this role when required?

Supplemental pay types:

- Commission
- Performance bonus

Work Location: Hybrid remote in Parramatta, NSW 2150