Learning & Development Consultant

Learning & Development Consultant

Caring starts with you

Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive.

A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work.

Most Loved Workplace®

Forbes Best-in-State Employer

Do Something meaningful.
- At Sedgwick caring counts_
- Join our Team and help make a difference, where every day taking care of others is at the core of everything we do._

Are you looking for a job that will take your skills to the next level?
- Work for a leading risk solution-based organisation based in over 20 different countries
- Be part of a vibrant and diverse work culture
- +0.5 % on top of required superannuation
- Discounts to several retailers through our employee benefits portal
- Hybrid working solutions
- Career growth opportunities locally and globally

LEARNING & DEVELOPMENT CONSULTANT - Full Time - Australian Wide Opportunities

Reporting to the Colleague Development Manager, As a member of the L&D team of three you will be responsible for providing technical claims and customer training to the Professional Services Division. The role covers the complete learning lifecycle from discovery of training needs to evaluation of an implemented solution.

Primary Purpose of the role
- Conduct consultation and training needs analysis to identify learning and development needs.
- Develop training materials for various training contexts (including face to face, virtual, e-learning and blended).
- Deliver training using face to face, virtual, e-learning and blended approaches
- Work with the Colleague Development Manager to project manage the planning, development and delivery of training solutions.
- Collaborate with internal stakeholders to create or outsource industry-specific course content
- Evaluate success of training implementation by assessing achievement of learning objectives and transfer of knowledge to continuously improve training solutions and identify future learning needs.
- Utilise a variety of techniques and concepts to develop and deliver training programs and strategies.
- Manage the learning experience consistent with company philosophy and company-wide strategy.
- In collaboration with the appropriate service lines, design and develop technical documentation and user manuals.
- Regularly evaluate and update existing training programs and documentation for currency, accuracy and compliance.
- Produce reports of training activities and compliance rates as required.

About you/experience/knowledge
- Minimum 2 years’ experience in a learning and development role
- Experience in high level of consultation with business stakeholders to understand training needs
- Proven ability in the development and delivery of workplace training in a range of formats (coaching, mentoring, face to face, virtual, e-learning, blended)
- Effective user of MS Office
- Educational writing such as preparation of user guides and FAQs

About Sedgwick Australia

With 27,000 colleagues around the globe, Sedgwick is a leading provider of technology-enabled risk, benefits and integrated business solutions, specialising in claims management and loss adjusting services.

Our people are as diverse as our products and services and as varied as our clients. We believe that individuals from different backgrounds encourage a challenging team environment, a creative approach to problem-solving and an engaging working environment.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.