Service Improvement Specialist

2 days ago

Melbourne, Australia VOCUS Full time

Hybrid Working Environment - Amazing Team Environment and Benefits - Opportunity to Grow The iPrimus Service Improvement Specialist will shape and support the delivery of awesome, effortless experiences for our customers when they need our support. The scope of the role is iPrimus, which today includes nbn, VoIP, Mobile, Fetch and Copper products. The primary expected outcomes of this role are: - To drive our efforts to reduce customer effort through core Customer Service journeys (Billing, Payment, Technical Support, Move House, Complaints) and to have our customers promoting us to friends / family; - To drive cross sell from existing customers from service interactions; - To reduce customer churn through better service experience and ‘save’ in the moment; - To drive efforts to reduce customer credits to

  • Clinical Improvement Specialist

    10 hours ago

    Melbourne, Australia The Royal Women's Hospital Full time

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  • Process Improvement Specialist

    1 week ago

    Melbourne, Australia Bendigo and Adelaide Bank Full time

    Process Improvement Specialist **Closing date**:Thursday 24th October 2024** **Position Description: Process Improvement Specialist 03-09-24.docx** **Your new role with Bendigo Bank is just a few clicks away.** **About the role** Based at any of our head office locations, this **12 month fixed term**, full time **Process Improvement Specialist Role**...

  • Clinical Improvement Specialist

    4 days ago

    Melbourne, Australia The Royal Women's Hospital Full time

    Location: Melbourne | Northern Metropolitan Job type: Not provided Organisation: The Royal Women's Hospital **Salary**: Salary not specified Occupation: Medical, Nursing Reference: 24796 **Clinical Quality Improvement Specialist - Maternity** **Ongoing Position** **Multiple full time or part time roles availalbe.** **In addition to the quality...

  • Continuous Improvement Specialist

    1 week ago

    Melbourne, Victoria, Australia Six Degrees Executive Full time $90,000 - $120,000 per year

    Continuous Improvement SpecialistOne of Australia's most recognisable retailers is reshaping its supply chain to meet the demands of a rapidly changing market. With major investments in infrastructure, technology, and customer experience, they're seeking a Continuous Improvement Specialist to help drive efficiency, innovation, and smarter ways of working.In...

  • Business Process Improvement Specialist

    1 week ago

    Melbourne, Australia Bluefin Resources Full time

    Leading Property Development Business - Hybrid Working - $170K Package Business Process Improvement Specialist required for this leading Property Development Company. As Business Process Improvement Specialist you will support the development of a business process management system through business process redesign. Working with operational stakeholders...

  • Manager, Service Improvement

    6 days ago

    Melbourne, Australia Housing Choices Australia Full time

    **Introduction**: Manager, Service Improvement **Location**: Open to any HCA office location **Employment type**: Permanent Full Time **Salary**: $125,730 - $139,974 plus 12% superannuation and salary packaging Make a difference where it matters most At Housing Choices Australia, we believe everyone deserves a safe and affordable home. We are a leading...

  • Finance Process Improvement Specialist

    2 days ago

    Melbourne, Australia Robert Half Full time

    Our client is looking for a Finance Process Improvement Specialist who will assume a pivotal role in cultivating a culture of commercial innovation. **The Company** Our client is a reputable, growing allied health distribution and clinical services business in the South Eastern Suburbs. Our client currently in the midst of a comprehensive digital...

  • Continuous Improvement Specialist

    2 days ago

    Melbourne, Australia nbn™ Full time

    Job Expectations Build your career and Australia’s future. A fantastic opportunity at nbn, Australia’s largest infrastructure project, as the Continuous Improvement Specialist, reporting to the Partner Quality and Innovation Manager, where you will join the Field Services Division. A bit about your role This role will be responsible for driving and...

  • Continuous Improvement Customer Specialist

    2 days ago

    Melbourne Airport, Australia Team Global Express Full time

    Team Global Express is a leading transport and logistics provider, connecting people and communities across Australia and New Zealand. Backed by Allegro Funds, we're looking to the future and working towards new and exciting ways to put our customers' businesses at the heart of ours. We are currently seeking a dynamic and results-driven Continuous...

  • Process Improvement Specialist

    1 week ago

    Melbourne, Victoria, Australia Quinn Allan Full time $80,000 - $120,000 per year

    Employment Type: Full-Time, 4 Month Day Rate ContractHybrid: 2 Days in CBD officeAbout the Company Our client is a leading organisation at the forefront of their field. With a strong commitment to innovation and operational excellence, they offer a collaborative environment where professionals are empowered to drive meaningful change. The team is embracing...